West Allis Water Bill Pay

Are you a resident of West Allis, Wisconsin, looking for a convenient way to pay your water bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your payment process smooth and hassle-free.

Online Payment

Step 1: Visit the Official Website

Navigate to the official website of the City of West Allis: https://www.westalliswi.gov/1957/Pay-Utility-Bill

Step 2: Select “Pay Utility Bill”

Locate the “Pay Utility Bill” option on the homepage and click on it.

Step 3: Enter Your Account Information

Enter your utility account number and the last name associated with the account. Click “Continue.”

Step 4: Choose Payment Method

Select your preferred payment method: credit card (Visa, Mastercard, Discover) or eCheck (ACH).

Step 5: Review and Confirm

Review the payment details carefully, including the amount, payment method, and account information. Click “Submit Payment” to complete the transaction.

Convenience Fee: A $2.99 convenience fee applies to credit card transactions. eCheck payments are free of charge.

Other Payment Options

1. Auto Pay:

Set up automatic payments to be deducted directly from your checking account on the due date. Create an account online at https://www.westalliswi.gov/257/Utility-Billing to enroll in Auto Pay.

2. Mail:

Send your payment along with the bill payment stub or statement to:

City of West AllisP.O. Box 14248West Allis, WI 53214-0248

3. In Person:

Make payments at the following locations:

• Tri City National Bank (TCNB) – 6767 W Greenfield Avenue
• TCNB – 6760 W National Avenue (Inside Pick N Save)
• TCNB – 10909 W Greenfield Avenue
• City of West Allis Customer Service Center – 7525 W Greenfield Avenue (Monday-Friday, 11:30 am-4:30 pm)

4. Drop Box:

Drop your payment in the locked drop box near the main door on the south side entrance to City Hall.

Billing Process

The West Allis Municipal Water Utility reads meters and bills customers four times a year by district. The billing schedule is as follows:

Moving Out or Selling?

If you are moving out or selling your property, you can request a final billing statement for the utility account. Contact the Water Utility Billing office by email at [email protected] or by phone at 414-302-8245 (Monday through Friday, 7 am to 3:30 pm) for more information.

Need Assistance?

For any questions or assistance with your water bill, contact the Utility Billing Help Line at 414-302-8245.

Paying your West Allis water bill is quick and easy. Choose the payment method that suits you best and stay up-to-date with your payments to avoid any late fees or service interruptions.