Water Bill Pay Fort Worth

Pay Your Fort Worth Water Bill: A Comprehensive Guide

Are you a Fort Worth resident looking for a convenient way to pay your water bill? Look no further! This comprehensive guide will provide you with all the information you need to make your payments on time and hassle-free.

Online Payment Options

MyH2O Portal

For residential customers, the MyH2O portal offers a secure and user-friendly platform to manage your water account and make payments. Here’s how to register and pay your bill through MyH2O:

1. Visit the MyH2O Portal: https://myh2o.fortworthtexas.gov/
2. Click on “Register/Login/One-time payment”
3. Register your account using your account number, billing cycle, and route number (found on your billing statement)
4. Once registered, log in to your account and follow the prompts to make your payment

One-Time Payment

If you prefer not to register for MyH2O, you can still make a one-time payment without creating an account. Simply visit the MyH2O Portal and click on “One-time payment.” You will need your account number and billing information to complete the transaction.

Phone Payment

To pay your water bill over the phone, call (817) 392-4477 and select Option 2. You will need to provide your account number and payment information. The automated system accepts Visa, MasterCard, Discover, American Express, debit cards with the Visa or MasterCard logo, and electronic checks.

Mail Payment

You can mail your payment to the following address:

City of Fort Worth Water DepartmentP. O. Box 961003Fort Worth, TX 76161-0003

Tips for Mail Payment:

• Make checks or money orders payable to the Fort Worth Water Department.
• Include both portions of your current bill with your payment.
• Send rush payments using an overnight delivery service to:

City of Fort Worth - Water Customer Service200 Texas St.Fort Worth, TX 76102

In-Person Payment

You can pay your water bill in person at the following locations:

Water Customer Service Office

• Location: City Hall Annex, 908 Monroe St., Fort Worth, TX 76102
• Hours: Monday-Friday, 7:30 a.m. – 5:30 p.m., excluding holidays
• Accepted payment methods: Visa, MasterCard, Discover, American Express, checks, money orders, and debit cards with Visa or MasterCard logo

Fidelity Express Locations

• Find a Fidelity Express location near you: https://www.fidelityexpress.com/locator
• Accepted payment method: Cash only (processing fee applies)

Payment Drop Box

A 24-hour payment drop box is located on the south side of the Fort Worth City Hall Annex, 908 Monroe Street. Only checks or money orders are accepted. Do not pay with cash.

Additional Resources

• MyH2O Portal: https://myh2o.fortworthtexas.gov/
• Payment Options: https://www.fortworthtexas.gov/departments/water/services/payment-options
• Customer Service: (817) 392-4477

By following the steps outlined in this guide, you can pay your Fort Worth water bill quickly and conveniently. Remember to make your payments on time to avoid late fees and service disruptions.