Tulsa Water Bill Pay

Pay Your Tulsa Water Bill Effortlessly

Are you a Tulsa resident looking for a hassle-free way to pay your water bill? Look no further! This comprehensive guide will walk you through the various payment options available, ensuring a seamless and timely payment experience.

Online Payment

The most convenient way to pay your Tulsa water bill is through the City of Tulsa’s online payment portal:

City of Tulsa Online Payment Portal

To make an online payment, you will need:

• Your Customer ID
• Your Account Number
• The name as it appears on your bill

Once you have gathered this information, follow these steps:

1. Visit the online payment portal.
2. Enter your Customer ID, Account Number, and name.
3. Select the payment amount and method.
4. Review and confirm your payment details.
5. Submit your payment.

In-Person Payments

If you prefer to pay your water bill in person, you can do so at the following locations:

• City Hall: Pay your bill at the City Hall cashier windows located inside the 2nd Street entrance. Windows are open from 8 a.m. to 5 p.m. Payment can be made with cash, check, or money order. A night depository is located on the plaza just west of the entrance to City Hall, 175 E. 2nd Street. Do not place cash in the night depository.

• Authorized Payment Locations: Download the Authorized Location List to find a participating location near you. Payments made through this system may take 1-2 business days to post to your account and will include a $1.50 fee.

Phone Payments

You can also pay your water bill over the phone by calling (918) 596-9511. Follow the automated instructions to make your payment.

Bill Pay Assistance

If you are experiencing financial hardship, there are several assistance programs available to help you pay your Tulsa water bill:

• Payment Arrangements: Contact Customer Care by dialing 311 or (918) 596-2100 (if located outside City limits) to set up a payment arrangement to spread the existing balance across three equal monthly installments.

• Financial Assistance: Call 211 for financial assistance.

• Low-Income Housing Water Assistance Program (LIHWAP): Apply for LIHWAP, a one-time program that provides funds to assist low-income households with water and sewer costs. Open enrollment is available online at www.okdhslive.org.

Additional Information

• Customer Care: For any questions or assistance, contact Customer Care by dialing 311 or (918) 596-2100.

• Billing Inquiries: If you have any questions about your bill, contact the City of Tulsa Utilities Department at (918) 596-9511.

• Water Leaks: If you suspect a water leak, report it to the City of Tulsa Utilities Department immediately at (918) 596-9511.