Topeka Water Bill Pay

Paying your water bill on time is crucial to avoid service interruptions and late fees. If you’re a resident of Topeka, Kansas, you can conveniently pay your water bill online through the city’s official website. This guide will provide you with step-by-step instructions, payment options, and helpful resources to make the process seamless.

How to Pay Your Topeka Water Bill Online

1. Visit the PayOnline Portal:

   • Go to the City of Topeka’s PayOnline website: https://www.topeka.org/payonline/

2. Create an Account (Optional):

   • If you’re a first-time user, click on “Create a PayOnline Account” and follow the prompts to register.
   • If you already have an account, enter your username and password to log in.

3. Select “Pay Your Utility Bill Online”:

   • From the PayOnline homepage, click on “Pay Your Utility Bill Online.”

4. Enter Your Account Information:

   • Enter your utility account number and ZIP code.
   • Click “Continue” to proceed.

5. Review Your Bill and Payment Options:

   • Verify the details of your bill, including the amount due and the due date.
   • Choose your preferred payment method: credit card, debit card, or electronic check (ACH).

6. Complete the Payment:

   • Enter your payment information and follow the on-screen instructions.
   • Once your payment is processed, you will receive a confirmation email.

Other Payment Options

In addition to paying online, you can also make your Topeka water bill payment through the following methods:

• By Mail: Send a check or money order to:

City of Topeka Utility BillingP.O. Box 1299Topeka, KS 66601

• In Person: Visit the City of Topeka Customer Service Center at:

215 SE 7th StTopeka, KS 66603

• By Phone: Call the Customer Service Center at 785-368-3111.

Helpful Resources

• Customer Service: For assistance with your water bill or payment, contact the Customer Service Center at 785-368-3111 or email [email protected].
• Payment Due Dates: Water bills are typically due on the 15th of each month. Late payments may incur a penalty fee.
• Payment History: You can view your payment history and account details by logging into your PayOnline account.
• AutoPay: Set up automatic payments to avoid missing due dates and ensure timely bill payments.

Conclusion

Paying your Topeka water bill online is a quick, convenient, and secure way to manage your utility expenses. By following the steps outlined in this guide, you can easily make your payment on time and avoid any potential service interruptions or late fees. Remember to utilize the helpful resources provided by the City of Topeka to ensure a seamless payment experience.