Toho Bill Pay

Managing your water bills can be a hassle, but it doesn’t have to be. With Toho Water Authority’s convenient payment options, you can pay your bill in a way that works best for you.

Online Payment

To pay your bill online, you can either create an online account or use the one-time payment option. Creating an online account is free and allows you to schedule payments, set up autopay, and view your billing history. The one-time payment option is also available, but it does incur a small fee.

Phone Payment

You can also pay your bill over the phone by calling Toho Water Authority’s automated phone payment system at 407-944-5000. This option is available 24 hours a day, 7 days a week.

Mail Payment

If you prefer to pay by mail, you can send your payment to:

Toho Water AuthorityPO Box 30527Tampa, FL 33630-3527

In-Person Payment

You can also pay your bill in person at Toho Water Authority’s customer service walk-in center at 951 Martin Luther King Blvd., Kissimmee, FL 34741. The customer service center is open Monday through Friday from 8 a.m. to 4 p.m.

Payment Assistance

If you are having difficulty paying your water bill, Toho Water Authority offers two payment assistance programs:

• Payment extension: This program allows you to extend the due date of your bill without incurring any late fees.
• Toho Assistance Program (TAP): This program provides financial assistance to qualifying customers who are experiencing financial hardship.

For more information on payment assistance programs, please visit Toho Water Authority’s website or call customer service at 407-944-5000.

Frequently Asked Questions

• What is the due date for my bill?

Your bill is due on the 20th of each month.

• What happens if I don’t pay my bill on time?

If you do not pay your bill on time, you may be subject to late fees and service disconnection.

• How can I set up autopay?

You can set up autopay by creating an online account. Once you have created an account, you can log in and click on the “Autopay” tab.

• How can I contact customer service?

You can contact customer service by calling 407-944-5000 or by emailing [email protected].