Shentel Prepaid Bill Pay

Pay Your Shentel Prepaid Bill Effortlessly

Are you struggling to keep up with your Shentel Prepaid Internet bill payments? Look no further! This comprehensive guide will walk you through the simple steps to pay your bill online, over the phone, or in person.

Online Bill Payment

1. Visit the Shentel Prepaid Bill Pay website: https://prepaid.shentel.com/
2. Enter your personalized MAC ID. You can find this on a sticker on the bottom of your modem, labeled HFC MAC ID.
3. Make a payment using a credit or debit card. You can also purchase multiple months or sign up for autopay while you are there.

Phone Bill Payment

1. Call 1-800-SHENTEL (1-800-743-6835) to pay by credit card or debit card.
2. Have your MAC ID ready.

In-Person Bill Payment

1. Visit a Shentel store in your area.
2. Bring your Shentel Prepaid Key Card.
3. Make a payment in cash, check, or credit/debit card.

Additional Information

• Auto Payment: You can set up automatic payments online or by calling customer service. This ensures that your bill is paid on time, every time.
• Payment Reminders: You can also set up automatic reminders so you never lose service.
• No Credit Check: Shentel Prepaid Internet does not require a credit check, making it a great option for those with bad credit or no credit history.
• Flexible Payment Options: You can choose to pay for your service monthly, or you can purchase multiple months at a time.
• No Contracts: Shentel Prepaid Internet does not have any contracts, so you can cancel your service at any time without penalty.

Frequently Asked Questions

What is included in the $45 per month?

This includes the first 30 days of service, installation, and purchase of a modem. After 30 days, the account will reset, and a new $45 will be charged.

How do I sign up for Shentel Prepaid Internet?

You will need to call 1-800-SHENTEL to order and schedule installation.

Can I skip months?

Yes, you are not required to maintain consecutive service. You may purchase Internet service to use whenever it is convenient for you. If you miss a month, you may purchase a refill the following month with no penalty or additional charge.

Can I upgrade to a faster speed?

For current speeds, contact a Shentel representative or check availability at your service address to see if you are eligible for a post-paid service plan.

I already have a modem. Can I use that?

No, you must use the modem provided in your starter kit.

Conclusion

Paying your Shentel Prepaid Internet bill is quick and easy. By following the steps outlined above, you can ensure that your service is always active and that you never miss a payment. If you have any questions or need assistance, please contact Shentel customer service at 1-800-SHENTEL.