Saint Paul Water Bill Pay

Are you a resident of Saint Paul struggling to pay your water bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your payments effortlessly.

Online Payment:

• Visit the official Saint Paul Water Bill Pay website: https://billpay.saintpaulwater.com/
• Register for an account using your customer and account numbers.
• Follow the prompts to make a secure online payment.

Automatic Payments:

• Direct Pay: Have your bill automatically deducted from your checking or savings account.
• Monthly Manager: Pay a fixed monthly amount based on your average water usage.

Other Payment Options:

• Credit/Debit Card: Pay over the phone at 651-266-6350 or in person at 1900 Rice Street.
• Check or Money Order: Mail your payment with the bill stub to:
  • Saint Paul Regional Water Services
  • 1900 Rice Street
  • Saint Paul, MN 55113-6810
• Cash: Pay in person at 1900 Rice Street, Monday-Friday from 8:00 am to 4:30 pm.

Understanding Your Bill:

• Account Number: Unique property identification number.
• Customer Number: Unique customer identification number.
• Billing Date: Date the bill was generated.
• Due Date: Date your payment is due (15 days after billing date).
• Total Current Charges: Includes water and sewer charges, fees, and other applicable charges.
• Current Usage: Number of water units used during the current billing period.
• Last Year Usage: Number of water units used during the same period last year.

Frequently Asked Questions:

• How can I contact customer service?
  • Phone: 651-266-6350
  • In person: 1900 Rice Street
• Why is my bill so high?
  • Water usage, leaks, or additional occupants can contribute to higher bills.
• Can I set up a payment plan?
  • Contact customer service at 651-266-6350 to discuss payment arrangements.
• What if I can’t pay my bill?
  • Reach out to customer service to avoid service termination.

Additional Resources:

• Water Bill Assistance Programs:
  • https://www.stpaul.gov/departments/saint-paul-regional-water-services/billing-and-payment/help-paying-your-water-bill
• Water Conservation Tips:
  • https://www.stpaul.gov/departments/saint-paul-regional-water-services/water-conservation

Paying your Saint Paul water bill is now easier than ever. Follow these steps, utilize the resources provided, and ensure timely payments to avoid any inconveniences.