Rock Falls Utilities Bill Pay

Are you a resident of Rock Falls, Illinois, seeking a convenient way to pay your utility bills? Look no further! This comprehensive guide will provide you with all the necessary information and steps to make your bill payment process a breeze.

Online Payment Portal

The quickest and most convenient way to pay your Rock Falls utilities bill is through the online payment portal:

Rock Falls Utilities Online Payment Portal

Simply click on the link above, enter your account number and last billed amount, and follow the instructions to complete your payment securely.

In-Person Payment

If you prefer to pay in person, you can visit the Customer Service Office located at:

603 West 10th Street, Rock Falls, IL 61071

The office hours are Monday through Friday, from 8:00 AM to 5:00 PM. You can pay your bill with cash, check, or credit card.

Drive-Thru Payment

For added convenience, you can use the drive-thru payment option located on the west side of the City Hall complex at:

603 West 10th Street, Rock Falls, IL 61071

This option allows you to pay your bill without leaving your vehicle.

Night and Weekend Drop Box

If you need to make a payment after hours or on weekends, you can use the night and weekend drop box located on the west side of the City Hall complex at:

603 West 10th Street, Rock Falls, IL 61071

Simply place your payment in the drop box, and it will be processed on the next business day.

By Mail

You can also mail your payment to the following address:

City of Rock Falls Customer Service Office
603 West 10th Street
Rock Falls, IL 61071

Please include your account number on your check or money order.

Automatic Bill Payment

To avoid missing a payment and incurring late fees, you can set up automatic bill payment through your bank or credit union. Simply provide your financial institution with your Rock Falls Utilities account number and the amount you wish to pay each month. Your bill will be automatically deducted from your account on the due date.

Payment Options

Rock Falls Utilities accepts the following payment methods:

• Cash
• Check
• Credit card (Visa, MasterCard, Discover, American Express)
• Debit card
• Automatic bill payment

Customer Service

If you have any questions or need assistance with your bill payment, please contact the Rock Falls Utilities Customer Service Office at (815) 622-1100. The office is open Monday through Friday, from 8:00 AM to 5:00 PM.

Conclusion

Paying your Rock Falls utilities bill is a simple and straightforward process. By following the steps outlined in this guide, you can choose the payment method that best suits your needs and ensure that your bill is paid on time. Remember, timely bill payment helps you avoid late fees and maintain a good credit history.