Portland Utilities Bill Pay

Pay Your Portland Utilities Bill with Ease: A Comprehensive Guide

Paying your Portland utilities bill should be a hassle-free process. With the right information and resources, you can settle your bill quickly and efficiently. This comprehensive guide will walk you through the various payment options available, ensuring you stay on top of your utility payments.

Direct Links to Pay Your Bill:

• Online Payment Portal
• Xpress Bill Pay

Payment Options:

1. Online Payment:

• Register for an online account using your name and account number.
• Pay your bill, set up autopay, go paperless, update your account information, and more.

2. Phone Payment:

• Call the automated phone system at 503-823-7770, option 1.
• Follow the prompts to make your payment.

3. Mail Payment:

• Send your payment to:
  • City of Portland
  • P.O. Box 4216
  • Portland, OR 97208-4216

4. In-Person Payment:

• Visit the Walk-in Center at 664 N. Tillamook St., Portland, OR 97227.
• Make payments Monday-Friday from 8 a.m. to 4 p.m., excluding holidays.

Contact Customer Service:

For assistance with your account, payment arrangements, or other inquiries, contact the Portland Water Bureau Customer Service:

• Email: [email protected]
• Phone: 503-823-7770
• Hours: Monday-Friday, 8 a.m. to 5 p.m.

Need More Time to Pay?

If you’re facing financial difficulties, don’t hesitate to contact customer service. They offer small, interest-free payment plans to help you keep your account current or catch up on past-due bills. You may also qualify for the financial assistance program, which can save you up to $760 per year and provide a $500 crisis bill credit.

Avoid Shutoffs:

To prevent service interruptions, it’s crucial to pay your bill on time. If you’re struggling to make your payment, contact customer service immediately to explore payment arrangements or assistance programs.

Additional Resources:

• How to Read Your Bill
• Water Bill Rates and Charges
• Sewer and Stormwater Rates and Charges

By following these steps and utilizing the resources provided, you can ensure that your Portland utilities bill is paid promptly and efficiently. Remember, staying on top of your utility payments is essential for maintaining essential services in your home and avoiding any unnecessary interruptions.