Point Broadband Bill Pay

Pay Your Point Broadband Bill Effortlessly

Managing your Point Broadband bill payments should be a breeze, allowing you to enjoy uninterrupted services without any hassle. This guide will walk you through the various options available for paying your bill, ensuring a seamless experience.

Online Payment Portal

Step 1: Visit the Payment Portal

Click here to access the Point Broadband payment portal: https://customerportal.point-broadband.com/

Step 2: Select Your Account Type

Choose the appropriate option based on your account status:

• All Wireless/Former NGN Customers
• All Other Fiber Customers
• Former Customers/CIP Texas

Step 3: Make Your Payment

Depending on your account type, you can select from the following payment methods:

• Pay in Portal
• One-Time Payment

Step 4: Enter Payment Details

Provide the necessary payment information, including your account number, payment amount, and payment date.

Step 5: Confirm and Submit

Review your payment details carefully and click “Submit” to complete the transaction.

Phone Payment

Step 1: Call Customer Service

Dial 844-407-6468 to reach Point Broadband’s customer service team.

Step 2: Provide Account Information

Have your account number and payment information ready.

Step 3: Make Your Payment

Follow the instructions provided by the customer service representative to make your payment over the phone.

Mail Payment

Step 1: Obtain Payment Address

The mailing address for bill payments can be found on your billing statement or by contacting customer service.

Step 2: Prepare Your Payment

Write a check or money order for the full amount of your bill. Include your account number on the payment.

Step 3: Mail Your Payment

Send your payment to the designated mailing address. Allow sufficient time for your payment to be processed.

Additional Information

• Payment Due Date: Your payment due date is typically indicated on your billing statement.
• Late Payment Fees: Late payments may incur additional fees.
• AutoPay: You can enroll in AutoPay to have your bill automatically paid each month.
• Payment Assistance: If you are experiencing financial difficulties, contact customer service to discuss payment assistance options.

Conclusion

Paying your Point Broadband bill is a straightforward process that can be completed through various convenient methods. By following the steps outlined in this guide, you can ensure timely payments and avoid any potential disruptions to your services.