Plano Water Bill Pay

Are you a Plano resident looking for a convenient and secure way to pay your water bill? Look no further! This comprehensive guide will walk you through the simple steps of paying your Plano water bill online, ensuring a hassle-free payment experience.

Step 1: Visit the Plano Water Bill Payment Portal

To begin, visit the official Plano water bill payment portal at https://ecop.plano.gov/cus/QuickPay. This secure online platform allows you to make payments without registering for an account.

Step 2: Enter Your Account Number

On the payment portal, you will be prompted to enter your Plano water account number. This number can be found on your water bill or by contacting the Plano Customer & Utility Services department at (972) 941-7111.

Step 3: Choose Your Payment Method

The Plano water bill payment portal offers two convenient payment options:

• Credit Card: You can use a Visa, MasterCard, Discover, or American Express credit card to make your payment.
• eCheck: You can also make a payment using an electronic check (eCheck). Please note that eCheck payments may take up to 48 hours to post to your account.

Step 4: Review and Confirm Your Payment

Before submitting your payment, carefully review the payment details, including the amount, payment method, and account number. Once you are satisfied, click the “Submit Payment” button.

Step 5: Receive Confirmation

Upon successful payment, you will receive a confirmation message on the screen. You can also print or save a copy of the confirmation for your records.

Additional Information

• Minimum Payment Amount: The minimum payment amount for Plano water bills is $10, excluding monthly recurring payments.
• Payment Frequency: You can make up to three payments to the same account within a 30-day period.
• Payment Processing Time: Credit card payments made before 5:00 p.m. will be posted to your account the same day. Payments made after 5:00 p.m., weekends, or holidays will be posted the following workday.

Benefits of Paying Your Plano Water Bill Online

Paying your Plano water bill online offers several advantages:

• Convenience: Pay your bill from the comfort of your own home, 24 hours a day, 7 days a week.
• Security: The payment portal uses secure encryption technology to protect your personal and financial information.
• Time-Saving: Avoid lines and save time by paying your bill online.
• Paperless: Reduce paper waste by opting for electronic billing and payment.

Contact Information

If you have any questions or need assistance with paying your Plano water bill online, please contact the Plano Customer & Utility Services department at:

• Phone: (972) 941-7111
• Email: [email protected]

Conclusion

Paying your Plano water bill online is a quick, easy, and secure process. By following the steps outlined in this guide, you can ensure timely payment and avoid any inconvenience. Embrace the convenience of online bill payment and enjoy peace of mind knowing that your water bill is taken care of.