If you feel your payment did not process, please call 205-620-6420, Monday – Friday, between 7:30 a.m. – 4:00 p.m. or email the water department. Duplicate
https://www.pelhamalabama.gov/211/Pay-Bill-Online
Pay Your Pelham Water Works Bill Online: A Comprehensive Guide
Are you a resident of Pelham, Alabama, looking for a convenient way to pay your water bill? Look no further! Pelham Water Works offers a secure and easy-to-use online payment portal that allows you to manage your account and make payments from the comfort of your own home.
Step-by-Step Guide to Online Bill Payment
1. Visit the Pelham Water Works Online Payment Portal:
Click here to access the online payment portal: https://www.pelhamalabama.gov/211/Pay-Bill-Online
2. Create an Account (Optional):
If you’re a first-time user, you’ll need to create an account. Click on “Create an Account” and follow the prompts to provide your personal information and create a username and password.
3. Log In:
Once you have created an account, log in using your username and password.
4. View Your Bill:
Your current bill will be displayed on the dashboard. You can view the bill details, including the amount due, due date, and usage history.
5. Make a Payment:
To make a payment, click on the “Pay Now” button. Enter the amount you wish to pay and select your preferred payment method (Visa, MasterCard, or Discover).
6. Review and Confirm:
Review the payment details carefully and click on “Submit Payment” to complete the transaction.
Other Payment Options
In addition to online bill payment, Pelham Water Works offers the following payment options:
- In-Person: Visit the Pelham Water Works office at 3111 Cummings St., Pelham, AL 35124, to pay in person with cash, check, or credit/debit card.
- By Mail: Mail your payment to P.O. Box 1479, Pelham, AL 35124.
- Automatic Bank Draft: Enroll in automatic bank draft to have your bill automatically deducted from your bank account on the due date. Contact Pelham Water Works at 205.620.6420 for more information.
Frequently Asked Questions
Q: Is there a fee for online bill payment?
A: Yes, there is a 3.25% convenience fee for online payments.
Q: Can I make partial payments?
A: Yes, you can make partial payments online. However, the minimum payment amount is $10.
Q: What if I forget my password?
A: Click on “Forgot Password” on the login page and follow the instructions to reset your password.
Q: What if I have any issues with online bill payment?
A: Contact Pelham Water Works at 205.620.6420 or email them at [email protected] for assistance.
Conclusion
Paying your Pelham Water Works bill online is a quick, easy, and secure way to manage your account and avoid late payment fees. With the online payment portal, you can view your bill, make payments, and set up automatic bank drafts from the convenience of your home or office.
FAQ
Where does Pelham get its water?
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https://pelhamalabama.gov/1113/Billing-Payment-Information