Pcud Bill Pay

If you’re a resident of Anderson or Campbell counties in Tennessee, you likely rely on Powell-Clinch Utility District (PCUD) for your natural gas needs. Managing your utility bills is essential for maintaining a comfortable home and avoiding service disruptions. This guide will provide you with a comprehensive overview of PCUD’s bill payment options, ensuring a hassle-free experience.

Online Bill Payment

PCUD offers a convenient online bill payment portal that allows you to view and pay your bills securely from the comfort of your home. Here’s how to get started:

1. Visit the PCUD website: Navigate to https://www.pcud.org/home/pay-your-bills/ and click on the “Pay Your Bill” button.
2. Create an account: If you’re a first-time user, click on “Create an Account” and follow the prompts to set up your online profile. You’ll need your account number and the last four digits of your Social Security number.
3. Log in: Once your account is created, enter your login credentials to access the portal.
4. View and pay your bill: Your current bill will be displayed on the dashboard. You can view the bill details, including your account balance, due date, and usage history. To make a payment, simply follow the on-screen instructions and select your preferred payment method.

Phone Payment

If you prefer to pay your PCUD bill over the phone, you can call their automated payment system at 865-426-2822 or 423-562-2795. Follow the prompts to enter your account number and make a payment using your credit card or debit card.

Mail Payment

You can also mail your payment to PCUD at the following address:

Powell-Clinch Utility DistrictP.O. Box 1000Rocky Top, TN 37769

Be sure to include your account number and the payment stub attached to your bill to ensure proper processing.

Other Payment Options

In addition to the methods mentioned above, PCUD offers the following alternative payment options:

• Bank Draft: You can authorize PCUD to automatically deduct your payment from your checking or savings account on a monthly basis. To set up bank draft, download the form from https://www.pcud.org/wp-content/uploads/2019/07/Bank-Draft-Form.pdf and mail it to the address above.
• Budget Billing: This option allows you to spread your annual gas usage into equal monthly payments, eliminating seasonal fluctuations in your bill. Contact PCUD at 865-426-2822 or 423-562-2795 to enroll in budget billing.
• Electronic Billing: Sign up for electronic billing to receive your bill via email instead of paper mail. This eco-friendly option helps you stay organized and avoid late payments. To enroll, visit https://www.pcud.org/home/pay-your-bills/ and click on “Receive Your Bill Via Email.”

Payment Due Dates and Late Fees

Your PCUD bill is typically due 20 days after the billing date. Late payments may incur a late fee of 1.5% per month. To avoid late fees, make sure to pay your bill on or before the due date.

Contact Information

If you have any questions or need assistance with your PCUD bill payment, you can contact their customer service team at:

• Phone: 865-426-2822 or 423-562-2795
• Email: [email protected]
• Mail: P.O. Box 1000, Rocky Top, TN 37769

Conclusion

Paying your PCUD bill is easy and convenient. Whether you prefer online, phone, mail, or other payment methods, PCUD offers flexible options to suit your needs. By following the steps outlined in this guide, you can ensure timely bill payments, avoid late fees, and maintain a reliable natural gas service for your home.