Palmetto Electric Bill Pay

Pay Your Palmetto Electric Bill with Ease: A Comprehensive Guide

Paying your utility bills on time is crucial to avoid service interruptions and maintain a good credit history. If you’re a Palmetto Electric customer, there are several convenient and secure ways to pay your bill. This article will provide you with a detailed guide to make the payment process as smooth as possible.

Direct Payment Options

Online:

• MyEnergy Online: Register for an online account at MyEnergy Online to pay your bill, track your energy usage, and manage your account.
• QuickPay: Use the QuickPay feature on the Palmetto Electric website to pay your bill without logging into your account.

Phone:

• Call PowerTouch at 1-866-445-5551 to make a payment over the phone with a debit/credit card.

In Person:

• Visit any Palmetto Electric district office to pay in person or at the drive-thru. Business hours are Monday-Friday, 8 a.m. – 5 p.m.

Mail:

• Mail checks or money orders payable to:
  • Palmetto Electric Cooperative, Inc.
  • 4063 Grays Hwy.
  • Ridgeland, SC 29936

Automatic Payment Options

Auto-Pay & Bank Draft:

• Set up automatic payments from your checking account or debit/credit card each month on the date of your choosing (Auto-Pay) or on the due date (Bank Draft). There are no credit card fees associated with this option.

Advance Pay:

• Create an Advance Pay account to pay for electricity as you use it. Add money to your account, and as you consume electricity, the cost is deducted from your Advance Pay balance. This option eliminates disconnect and reconnect fees and allows new members to begin service without paying a deposit.

Other Payment Methods

E-Billing:

• Sign up for e-billing to receive an email notification when your bill is posted to your MyEnergy Online account. You’ll no longer receive a paper bill via USPS mail.

MyEnergy Mobile App:

• Download the MyEnergy mobile app for free from the App Store or Google Play. Access your account, view your bill, and make payments anytime, anywhere.

Frequently Asked Questions

Q: Can I pay my bill in person at a retail location?

A: No, Palmetto Electric does not have retail locations where you can pay your bill in person.

Q: What is the due date for my bill?

A: The due date is printed on your bill.

Q: What happens if I miss my payment?

A: Late payments may result in late fees and service interruptions.

Q: How can I set up automatic payments?

A: You can set up automatic payments through MyEnergy Online or by contacting Palmetto Electric customer service.

Q: Can I pay my bill with a credit card?

A: Yes, you can pay your bill with a debit/credit card over the phone, through MyEnergy Online, or by using the QuickPay feature.

Conclusion

Paying your Palmetto Electric bill is easy and convenient. With various payment options available, you can choose the method that best suits your needs. By staying up-to-date with your payments, you can avoid service disruptions and maintain a positive credit history.