Otay Water Bill Pay

Managing your water bills can be a hassle, but it doesn’t have to be. With Otay Water District’s diverse payment options, you can choose the method that best suits your needs and preferences. Whether you prefer the convenience of online banking, the simplicity of phone payments, or the traditional method of mailing a check, Otay Water District has got you covered.

Online Bill Payment

Otay Water District’s online bill pay portal offers a secure and efficient way to manage your water bills. By registering for an online account, you can:

• Make one-time payments using a credit card or bank account
• Set up automatic payments to avoid late fees
• View multiple Otay Water District accounts with a single login
• Access historical bill copies for easy reference

To register for online bill pay, simply click on the “Register for BillPay” button on the Otay Water District website.

QuickPay: No Registration Required

If you prefer not to register for an online account, you can still make one-time payments using the QuickPay option. Simply visit the Otay Water District website and enter your account number to view your current balance and make a payment using a credit card or bank account.

BillPay Through Your Financial Institution

Many financial institutions offer bill pay services that allow you to schedule payments to Otay Water District directly from your bank account. To set up bill pay through your financial institution, simply add Otay Water District as a payee and provide your account number.

Check-Free Locations

For those who prefer to pay their bills in person, Otay Water District accepts payments at participating CheckFreePay locations. To find a CheckFreePay location near you, visit checkfreepay.com or call 1 (800) 309-7668.

District Office Payments

You can also make payments in person at the Otay Water District office located at 2554 Sweetwater Springs Blvd. in Spring Valley. The office is open Monday through Friday from 8 a.m. to 5 p.m. An after-hours drop box is also available for your convenience.

Phone Payments

To make a payment over the phone, call (619) 670-2222. You will need to have your Otay account number ready. Phone payments can be made 24 hours a day, 7 days a week using a debit or credit card.

Mailing Payments

If you prefer to mail your payment, please send it to:

Otay Water District
P.O. Box 51375
Los Angeles, CA 90051-5675

Late Payments and Penalties

It is important to make your water bill payments on time to avoid late fees and penalties. If your payment is not received by the due date, a 5% late payment charge will be added to your account. If service is interrupted for non-payment, additional charges up to $60.00 and a deposit may be required.

Questions?

If you have any questions about payment options or your water bill, please contact Otay Water District customer service at (619) 670-2222 or by email at [email protected].