Oldham County Water Bill Pay

Are you looking for a hassle-free way to pay your Oldham County water bill? Look no further! This comprehensive guide will walk you through the various payment options available, ensuring a seamless and timely payment experience.

Online Payment

Step 1: Register or Log In

• Visit the Oldham County Water District’s online customer portal: https://www.invoicecloud.com/portal/(S(lsi5hynxap5e52rtfjpbibbq))/2/Site2.aspx?G=3254593a-8751-480f-8fa1-511cba7f2da0
• Register for an account if you’re a new user or log in with your existing credentials.

Step 2: Choose Your Payment Method

• Select from multiple payment options, including:
  • Autopay
  • Paperless billing
  • Pay by text

Step 3: Make Your Payment

• Enter the required payment information and submit your payment.

Phone Payment

Step 1: Call the Customer Service Line

• Dial (502) 222-1690 during business hours (M-F 8:00am-4:00pm).

Step 2: Follow the Prompts

• Listen to the automated prompts and follow the instructions to make your payment.

Step 3: Provide Payment Information

• Have your Oldham County Water District 12-digit account number and credit/debit card or e-check information ready.

Note: Third-party processing fees apply for phone payments: $1.90 for e-checks or $3.65 for credit/debit cards (up to $400 per transaction).

Mail Payment

Step 1: Prepare Your Payment

• Make checks payable to “Oldham County Water District.”
• Return the right side of the billing card with the barcode in the upper right corner along with your payment.
• Do not staple or tape your check to the payment coupon.

Step 2: Mail Your Payment

• Send your payment to:

Oldham Co. Water District
P.O. Box 51
Buckner, KY 40010

In-Person Payment

Step 1: Visit the Office

• Visit the Oldham County Water District office at:

2160 Spencer Court
LaGrange, KY 40031

Step 2: Make Your Payment

• Pay using cash, check, or credit/debit card.
• Place after-hours payments in the secure drop box next to the drive-thru window.

Additional Information

• Monthly Billing: Bills are sent on or around the 15th of each month and are due upon receipt.
• Late Payments: Late penalties are added if payment is not received by the 1st of the month.
• Returned Checks: A $25 fee applies for all returned checks.
• New Customers: A $50 deposit is required for new customers, which is refundable after 12 months of timely payments.

Conclusion

Paying your Oldham County water bill is now easier than ever. Choose the payment method that suits you best and ensure timely payments to avoid late fees and potential disconnections. If you have any questions or require assistance, don’t hesitate to contact the Oldham County Water District’s customer service team at (502) 222-1690 or via email at [email protected].