Norwich Public Utilities Bill Pay

Pay Your Norwich Public Utilities Bill Online: A Comprehensive Guide

Are you looking for a convenient and secure way to pay your Norwich Public Utilities (NPU) bill? Look no further! NPU offers a user-friendly online bill payment system that allows you to manage your utility payments effortlessly.

Step-by-Step Guide to Online Bill Payment

1. Visit the NPU Online Bill Payment Portal:

Click this link to access the NPU Online Bill Payment Portal: https://norwichpublicutilities.com/featured/

2. Register for an Account:

If you’re a first-time user, you’ll need to register for an account. Click on the “Register Now” button and provide the necessary information, including your account number and last name.

3. Set Up Your Profile:

After registering, you’ll be prompted to create a username and password. Enter a strong password that meets the security requirements.

4. Link Your Account:

Once your profile is set up, you can link your NPU account by entering your account number and last name. You can link multiple accounts if needed.

5. Make a Payment:

To make a payment, select the account you want to pay from and enter the payment amount. You can choose to pay the full balance or a partial amount.

6. Choose Your Payment Method:

NPU accepts various payment methods, including:

• Checking account
• Savings account
• Visa or MasterCard

7. Schedule Your Payment:

You can schedule your payment for a specific date or set up recurring payments for your convenience.

8. Confirm and Submit:

Review your payment details carefully and click on the “Submit” button to complete the transaction.

Benefits of Online Bill Payment

• Convenience: Pay your bill anytime, anywhere, from any device with internet access.
• Security: NPU’s online payment system is highly secure, protecting your personal and financial information.
• Flexibility: Schedule payments or set up recurring payments to avoid late fees.
• Paperless: Save paper and reduce your environmental impact by opting for paperless billing.
• Payment History: Access your payment history and view past statements online.

Additional Payment Options

In addition to online bill payment, NPU offers the following alternative payment options:

• Text-to-Pay: Sign up for text-to-pay by providing your mobile phone number and email address. You’ll receive a text message notification when your bill is ready, and you can reply with “Pay” to make a payment.
• AutoPay: Set up automatic payments from your checking or savings account. NPU will deduct the payment amount on the specified date.
• eBill: Receive your bill electronically via email instead of paper mail. You can view and pay your bill online.
• Mail: Send your payment by mail to:

Norwich Public Utilities
173 North Main Street
Norwich, CT 06360

• In-Person: Visit the NPU Customer Service Center at 173 North Main Street, Norwich, CT 06360, to make a payment in person.

Contact Information

For any questions or assistance with online bill payment, please contact NPU Customer Service:

• Phone: (860) 887-2555
• Email: [email protected]

Conclusion

Paying your Norwich Public Utilities bill online is a quick, easy, and secure process. By following the steps outlined in this guide, you can manage your utility payments conveniently and avoid late fees. If you encounter any difficulties or have questions, don’t hesitate to contact NPU Customer Service for assistance.