To log in to the Customer Portal application: · Enter your account number as shown on your bill or enter your user id. If you do not know either, please select
https://billpay.norriselectric.com/onlineportal/customer-login
Pay Your Norris Electric Bill Effortlessly with These Simple Steps
Are you tired of the hassle associated with paying your Norris Electric bill? Look no further! This comprehensive guide will walk you through the convenient and streamlined process of settling your account online, over the phone, or via mail.
Online Bill Payment
Step 1: Visit the Norris Electric Customer Portal
Navigate to https://billpay.norriselectric.com/onlineportal/customer-login and click on “Sign In.”
Step 2: Enter Your Credentials
Enter your account number or user ID and password. If you’re a first-time user, click on “Create account” to register.
Step 3: Make Your Payment
Once logged in, select “Payments” from the menu bar. Choose your preferred payment method (credit/debit card or electronic check) and enter the necessary information.
Step 4: Confirm and Submit
Review your payment details carefully and click on “Submit” to complete the transaction. You will receive a confirmation email for your records.
Phone Payment
Step 1: Call the Norris Electric Customer Service Line
Dial 1-618-783-8765 and follow the automated prompts.
Step 2: Provide Your Account Information
When prompted, enter your account number or user ID.
Step 3: Make Your Payment
A customer service representative will assist you in processing your payment over the phone. Provide your payment details (credit/debit card or bank account information).
Step 4: Confirmation
You will receive a confirmation number for your payment. Note it down for future reference.
Mail Payment
Step 1: Gather Your Information
Prepare a check or money order payable to Norris Electric Cooperative. Include your account number or user ID on the memo line.
Step 2: Mail Your Payment
Send your payment to:
Norris Electric Cooperative
8543 N St Hwy 130
Newton, IL 62448
Step 3: Confirmation
Allow 5-7 business days for your payment to be processed. You can check your account status online or call customer service for confirmation.
Additional Information
- Payment Due Dates: Norris Electric bills are typically due on the 25th of each month.
- Late Fees: Late payments may incur a late fee.
- Payment Options: You can pay your bill using Visa, MasterCard, Discover, or electronic check.
- Customer Service: For any inquiries or assistance, contact Norris Electric at 1-618-783-8765.
By following these simple steps, you can pay your Norris Electric bill conveniently and efficiently. No more worries about missed due dates or late fees!
FAQ
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https://norriselectric.com/