Norman Regional Bill Pay

Pay Your Norman Regional Bill with Ease

If you’re looking for a convenient and secure way to pay your Norman Regional bill, you’ve come to the right place. Norman Regional Health System offers several easy ways to pay your bill, including:

• Online: Pay your bill online 24/7 with a credit or debit card.
• By mail: Mail your bill with enclosed check or credit card information to:
  Norman Regional Hospital Authority
  P.O. Box 268961
  Oklahoma City, OK 73126
• In person: Visit the Patient Financial Services Department at any Norman Regional location to pay your bill in person with a credit card, cash, or check.

Click here to pay your Norman Regional bill online.

Need help?

If you have any questions about your bill or the payment process, please call Norman Regional’s Patient Financial Services Department at 405-217-3106.

Additional information

In addition to your hospital bill, you may receive a bill from any of the following contracted physician services that provided care:

• Norman Regional Radiology Associates
• Imaging procedures such as X-ray, MRI, CT scan, and ultrasound
• For billing questions, call: 1-800-841-4236

Note: Your primary care physician and other specialists may also bill you for their services. For questions, call the number printed on these individual bills.

Financial assistance

If you’re having trouble paying your medical bills, Norman Regional Health System offers several financial assistance programs. To learn more, please call 405-217-3106.

FAQs

Q: Who is responsible for paying my hospital bill?

A: Unless you specify otherwise, Norman Regional will bill your insurance company or Medicare/Medicaid directly. Later, Patient Financial Services (PFS) will follow up with the claim’s payment status. If a balance remains after your insurance has issued either a payment or a denial, you will be informed in writing of your responsibilities for payment. See a list of insurance providers accepted by Norman Regional. Contact PFS at 405-217-3106 if you have any questions or concerns.

Q: What if I don’t have insurance?

A: Patients who do not carry health insurance are considered self-pay accounts. We offer substantial discounts to our self-pay patients. Please contact Patient Financial Services at 405-217-3106 with any questions or for payment arrangements.

Q: What is a deductible?

A: A deductible is the fixed dollar amount you must pay toward healthcare costs over the course of a benefit period (usually a year) before your insurance provider begins reimbursement. For example, if your deductible is $1,000 and you spend that much in eligible out-of-pocket expenses, you have “reached your deductible,” and your insurance will start covering a larger percentage of the costs until the end of the benefit plan year. Depending on your insurance and reasons for your visit (i.e., inpatient, emergency room, and surgery), the deductible amount may be required at the time of service.

Q: What is a copay?

A: A copay or copayment is a small flat fee you are responsible for paying for a particular medical service. For example, you may have a $30 co-payment for each doctor’s visit as part of your health insurance. You are responsible for paying the copayment at the time of service.

Q: What is coinsurance?

A: Coinsurance is the percentage of costs of a covered healthcare service you pay (20%, for example) after you have paid your deductible. For example, if your health insurance plan’s allowed amount for an office visit is $100 and your coinsurance is 20%, your expenses would be as follows:

• If you have paid your deductible, you pay 20% of $100, or $20. The insurance company pays the rest.
• If you have not paid any of your deductible, you pay the full allowed amount, $100.

Coinsurance may be collected at the time of service.

Q: I received additional bills. What are these?

A: In addition to your bill from Norman Regional Health System, you may receive bills from independent practitioners who provided services to you at our facilities, such as a radiologist or anesthesiologist. Please contact the physician’s office directly for questions or concerns.

Q: My insurance didn’t pay. Why is that?

A: Contact your insurance provider for this information.

Q: I need help. Is there someone I can call at Norman Regional Health System?

A: Our customer service representatives are here to help you 8 a.m. to 5 p.m. Monday through Friday. Phone: 405-217-3106.

Q: What about my privacy?

A: Norman Regional will never release medical information in an email. Our site is secure, and your credit card information is safe.

Please note: If your insurance company assigns you a deductible, co-pay, or coinsurance and the dollar amount is not collected at the time of service, you will be billed at a later date.