Mountain Electric Bill Pay

Pay Your Mountain Electric Bill with Ease

Mountain Electric Cooperative (MEC) provides reliable electricity to thousands of customers in East Tennessee and Western North Carolina. Paying your MEC bill on time is crucial to avoid late fees and service interruptions. Here’s a comprehensive guide to help you understand your billing options and make payments conveniently.

Online Bill Payment

URL: https://billview.mountain.coop/oscp

Steps:

1. Visit the Mountain Electric Cooperative website and click on “Customer Portal.”
2. Sign in to your account or create a new one.
3. Select “Billing & Payments” from the menu.
4. Choose “Payments” and follow the instructions to pay your bill using a credit card, debit card, or e-check.

Quick Pay

URL: https://billview.mountain.coop/oscp/guestpay

Steps:

1. Visit the Mountain Electric Cooperative website and click on “Quick Pay.”
2. Enter your account number and zip code.
3. Follow the instructions to pay your bill using a credit card or debit card.

Auto Pay

URL: https://billview.mountain.coop/oscp

Steps:

1. Sign in to your Mountain Electric Cooperative customer portal.
2. Select “Billing & Payments” from the menu.
3. Choose “Auto Payments” and follow the instructions to set up automatic payments using your credit card or e-check.

Phone Payment

Phone Number: (833) 399-0814

Steps:

1. Call the automated telephone system at the number provided.
2. Follow the step-by-step instructions to pay your bill using a credit card or debit card.

In-Person Payment

Locations:

• Mountain City Office: 604 S Church St., Mountain City, TN 37683
• Newland Office: 1373 Elk Park Hwy, Newland, NC 28657
• Roan Mountain Office: 8477 Hwy 19E, Roan Mountain, TN 37687

Hours:

• Monday-Friday: 8:00 AM – 5:00 PM

Steps:

1. Visit one of the Mountain Electric Cooperative offices during business hours.
2. Bring your bill or account number.
3. Pay your bill using cash, check, or credit card.

Bank Draft and Credit Card Draft

URL: https://www.mountainelectric.com/about-mec/bill-paying-options/

Steps:

1. Contact Mountain Electric Cooperative by phone or email to request a bank draft or credit card draft form.
2. Complete the form and return it to Mountain Electric Cooperative.
3. Your bill will be automatically deducted from your checking account or credit card on the due date.

Levelized Billing

URL: https://www.mountainelectric.com/about-mec/bill-paying-options/

Steps:

1. Contact Mountain Electric Cooperative by phone or email to enroll in levelized billing.
2. Your monthly bill will be averaged over the past 12 months, resulting in a more consistent payment amount.

By Mail

Mailing Address:

Mountain Electric Cooperative
PO Box 180
Mountain City, TN 37683

Steps:

1. Write a check or money order for the full amount of your bill.
2. Include your account number on the check or money order.
3. Mail your payment to the address provided.

E-Bill

URL: https://billview.mountain.coop/oscp

Steps:

1. Sign up for e-bill through the Mountain Electric Cooperative customer portal.
2. Receive your bill electronically each month.
3. Pay your bill online or through one of the other methods described above.

Frequently Asked Questions

Q: What is the due date for my bill?

A: Your bill’s due date is printed on the bill itself.

Q: What happens if I pay my bill late?

A: Late payments may result in late fees and service interruptions.

Q: Can I set up a payment plan?

A: Yes, you can contact Mountain Electric Cooperative to discuss payment plan options.

Q: What payment methods are accepted?

A: Mountain Electric Cooperative accepts credit cards, debit cards, e-checks, cash, checks, and money orders.

Q: How can I contact Mountain Electric Cooperative?

A: You can contact Mountain Electric Cooperative by phone at (423) 727-1811 or (423) 727-1805, or by email at [email protected].