Metcom Bill Pay

Are you looking for a convenient and secure way to pay your Metcom bill? Look no further! This guide will provide you with all the information you need to make your payments online, ensuring a hassle-free experience.

How to Pay Your Metcom Bill Online

Step 1: Visit the Metcom Online Payment Website

Click on this link to access the Metcom online payment website: https://www.metcom.org/online-payments

Step 2: Register or Log In

If you’re a first-time user, click on “Register” and follow the prompts to create an account. Existing users can simply log in with their username and password.

Step 3: Enter Your Payment Information

Once you’re logged in, enter your payment information. You can choose to pay with an eCheck (bank draft) or a Visa, MasterCard, or Discover credit card.

Step 4: Review and Submit

Carefully review your payment details to ensure accuracy. Once you’re satisfied, click on “Submit” to complete the payment process.

Other Payment Options

In addition to online payments, Metcom offers several other convenient payment options:

• Auto Pay: Sign up for Auto Pay and have your payment automatically deducted from your bank account or credit/debit card each month. Click here for instructions on how to sign up: https://www.metcom.org/payment-options

• By Phone: Call the automated payment service at 844-611-4019.

• In Person: Visit the Metcom office during normal business hours (Monday-Thursday 8:00 a.m. to 4:30 p.m., Friday 8:00 a.m. to 4:00 p.m.) to make a payment in person. Accepted payment methods include cash, check, cashier’s check, money order, or credit card.

• By Night Depository: A night depository box is located in the Metcom headquarters parking lot. Payments are picked up daily by 8:00 a.m. and posted to accounts that day. Please do not put cash in the night depository.

Payment Deadlines and Late Fees

It’s important to make your Metcom payments on time to avoid late fees. The payment due date is typically printed on your bill. If you have any questions about your payment deadline, please contact Metcom customer service at 301-737-7400.

Frequently Asked Questions

Q: Is there a fee for paying my Metcom bill online?
A: No, there is no fee for paying your Metcom bill online.

Q: How long does it take for my online payment to post to my account?
A: Please allow 3 days for online payments to post to your account.

Q: What if I need to make a payment arrangement?
A: If your account is delinquent, Metcom can offer payment plans for up to 12 months. Contact the Billing Office at 301-737-7400 option 2 to discuss your options.

Q: How can I contact Metcom customer service?
A: You can contact Metcom customer service by phone at 301-737-7400 or by email at [email protected].