Madison Water Bill Pay

Pay Your Madison Water Bill Online: A Step-by-Step Guide

Are you a Madison resident looking for a convenient way to pay your water bill? Look no further! The City of Madison has launched a new Municipal Services payment portal that makes it easier than ever to manage your water bill payments. In this comprehensive guide, we’ll walk you through the simple steps involved in paying your Madison water bill online.

Step 1: Visit the New Payment Portal

To begin, visit the City of Madison’s New Payment Portal at:

https://www.cityofmadison.com/water/billing-rates/new-payment-portal

Step 2: Create an Account

If you’re a first-time user, you’ll need to create an account. Click on the “Register for an account” button and provide the following information:

• Email address
• Municipal Service Account Number (found on your water bill)
• New Customer Number (a “1” followed by your old customer number)

Step 3: Enroll in Auto-Pay (Optional)

For added convenience, you can enroll in auto-pay to have your water bill automatically deducted from your bank account each month. To do this, simply follow the instructions provided on the portal.

Step 4: Make a Payment

Once you’ve created an account, you can make a one-time payment or set up recurring payments. To make a one-time payment, simply enter the amount you wish to pay and follow the on-screen instructions.

Step 5: Pay without Fees

The best part? There are no fees associated with paying your Madison water bill online using the new portal. You can pay by e-check, credit card, or debit card without incurring any additional charges.

Additional Features of the New Payment Portal

In addition to making payments, the new portal offers several other features to enhance your experience:

• View your household’s water usage: Monitor your water consumption and set up threshold notifications to stay informed about your water usage patterns.
• Sign up for e-bills: Opt for paperless billing to receive your water bills electronically and reduce paper waste.
• Access frequently asked questions (FAQs): Find answers to common questions about the new payment portal and other water-related topics.

Contact Information

If you have any questions or need assistance with the new payment portal, you can contact the Madison Water Utility at:

• Phone: (608) 266-4641
• Email: [email protected]

Conclusion

Paying your Madison water bill online has never been easier. By following the steps outlined above, you can quickly and securely manage your water bill payments from the comfort of your home. Take advantage of the new Municipal Services payment portal today and enjoy the convenience of hassle-free bill payments.