M.u.d. Omaha Bill Pay

The Metropolitan Utilities District (M.U.D.) of Omaha provides essential services like water and natural gas to residents in the Omaha area. Paying your M.U.D. bill on time is crucial to avoid late fees and service interruptions. Here’s a comprehensive guide to help you understand your M.U.D. bill and explore the various payment options available:

Understanding Your M.U.D. Bill

Your M.U.D. bill typically includes the following information:

• Account Number: A unique identifier for your account.
• Current Charges: The amount due for the current billing period.
• Previous Balance: Any outstanding balance from the previous billing period.
• Total Due: The sum of the current charges and previous balance.
• Due Date: The date by which your payment must be received to avoid late fees.
• Usage Information: Details about your water and/or natural gas consumption.

Ways to Pay Your M.U.D. Omaha Bill

M.U.D. offers several convenient ways to pay your bill:

Online

• One-Time Payment: Make a one-time payment using your checking account (eCheck), Visa, Mastercard, Discover, PayPal, Venmo, or text-to-pay.
• Recurring or Auto Payment: Set up recurring payments to automatically deduct the amount due from your checking account or credit card on a specified date.

Click here to pay your M.U.D. Omaha bill online

By Phone

• Automated Menu: Call 402.554.6666 to make a payment using your checking account (eCheck), Visa, Mastercard, or Discover.
• Customer Service: For questions or to discuss payment arrangements, call 402.554.6666 (toll-free: 1.800.732.5864) between 7:30 a.m. and 5:15 p.m., Monday through Friday.

In-Person

• Walmart Pay: Pay your bill at any Walmart location in the U.S. using cash or a debit card with PIN. A $2.00 fee applies, which will be reimbursed on your next M.U.D. statement.
• Drop Box: Drop off your payment at the M.U.D. Operations Center Entrance, 3100 S. 61st Ave., Gate 1. (Check, cash, or money order accepted).

By Mail

• Mail Payment: Use the remittance stub provided with your bill and mail it to PO Box 3600, Omaha, NE 68103.

Go Paperless

To reduce paper waste and streamline bill management, consider enrolling in paperless billing through MyAccount. You’ll receive an email confirmation upon enrollment.

Budget Payment Plan

M.U.D.’s Budget Payment Plan allows you to spread your gas and/or water bill evenly throughout the year, regardless of seasonal temperature fluctuations. The budget payment is based on your average monthly costs from the last 12 months. At the end of the budget year, any credit or debit balance is automatically factored into the next 12-month cycle.

To enroll in the Budget Payment Plan, submit a request via the Contact Us page or call Customer Service at 402.554.6666.

Frequently Asked Questions

How do I understand my Budget Payment Plan on my bill?

Your Budget Payment Plan information is displayed on the top right-hand section of your bill:

• TOTAL DUE: The amount determined when you signed up for the plan.
• CURRENT BUDGET VARIANCE: Actual charges for the month minus the budget payment amount.
• TOTAL BUDGET VARIANCE: Accumulated variance of all actual charges minus the budget payment amount.

How is my budgeted amount calculated?

Your initial monthly budget payment is the total of the previous 12 monthly bills at your current residence plus your current account balance divided by 12. On your Budget Payment Plan anniversary date, your payment will be entirely recalculated by adding the total of the previous 12 months’ actual bills at your current residence to your current account balance and dividing by 12.

Why did my budget payment increase?

Your budget payment may increase due to changes in weather patterns, projected rate increases, or adjustments based on your actual usage.

Why do you estimate bills?

M.U.D. estimates bills if an actual reading cannot be obtained.

Conclusion

Paying your M.U.D. Omaha bill is easy and convenient with the various options available. Whether you prefer to pay online, by phone, in-person, or by mail, M.U.D. has you covered. By understanding your bill and choosing the payment method that suits you best, you can ensure timely payments and avoid any service disruptions.