Lorain Utilities Bill Pay

Pay Your Lorain Utilities Bill Effortlessly with These Convenient Options

Are you a resident of Lorain, Ohio, looking for convenient ways to pay your utility bills? Look no further! The City of Lorain offers multiple payment options to cater to your needs.

Online Payment System

Click here to access the Online Payment System: https://www.cityoflorain.org/538/Payment-Options

The online payment system allows you to pay your bill securely and quickly. Here’s how:

1. Create an Online Account: Register for an online account by clicking on “Register Now.” Fill in the required information and agree to the Paymentus Terms.
2. Add Your Account: Enter your 11-digit City of Lorain account number, including the dash. Select an account alias for easy identification.
3. Make a One-Time Payment: Select “Pay my Bill,” choose your account, and click “Continue.”
4. Schedule Recurring Payments: Go to “Auto Pay” and add a schedule to automate your payments.
5. Change Credit Card Information: Update or remove your payment method in the “My Wallet” section.

Phone Payment System

Call (440) 204-2500, option 2

The phone payment system is available 24/7 for your convenience. Follow these steps:

1. Call the number and select option 2 for bill payment.
2. Enter your account number and follow the prompts to make your payment.
3. You can use a credit card or debit card to pay over the phone.

Mail-In Payments

Mail your payment to:

Lorain Utilities Department
1106 W 1st Street
Lorain, OH 44052-1434

Remember to include your account number and payment stub with your check or money order.

Drop-Off Payments

Drop off your payment at:

Lorain Utilities Department
1106 W 1st Street
Lorain, OH 44052

You can drop your payment in the drop box located at the front of the building.

Automatic Payment

Enroll in AutoPay by downloading the Automated Bill Payment Application (PDF): https://www.cityoflorain.org/DocumentCenter/View/1253/Automated-Bill-Payment-Application-PDF

AutoPay allows you to set up automatic deductions from your bank account on the 12th of each month. You will receive a copy of your monthly bill marked “automatic withdrawal” for your records.

In-Person Payments

Visit the Lorain Utilities Department at:

1106 W 1st Street
Lorain, OH 44052

Lobby hours:

• Monday – Friday: 9:00 a.m. to 4:00 p.m.

Cashier window hours:

• Monday – Friday: 9:00 a.m. to 12:00 p.m.

Please note that wait times for in-person payments can be extensive. It is recommended to use other payment methods whenever possible.

Additional Information

• Billing Calendar: https://www.cityoflorain.org/183/Utilities-Billing-Office#calendar
• Contact the Utilities Billing Office: (440) 204-2500, option 3
• Fax: (440) 204-2551
• Email: [email protected]

By utilizing these convenient payment options, you can ensure timely payment of your Lorain utilities bill and avoid any late fees or penalties.