Kpu Bill Pay

Introduction

Paying your utility bills on time is crucial to maintain essential services and avoid late fees or disconnections. If you’re a resident of Ketchikan, Alaska, you can conveniently pay your KPU (Ketchikan Public Utilities) bill online using the official payment portal. This article provides a step-by-step guide to help you make your KPU bill payments online effortlessly.

Step 1: Access the KPU Online Payment Portal

To begin, visit the KPU Online Payment Portal at https://www.ketchikanpayments.com/.

Step 2: Enter Your Account Number and Payment Amount

On the payment portal homepage, you’ll be prompted to enter your account number and the payment amount. Enter these details accurately to ensure your payment is applied to the correct account.

Step 3: Review and Submit Your Payment

Once you’ve entered your account information and payment amount, click the “Continue” button. Review the payment details carefully to ensure they are correct. If everything is in order, click the “Submit Payment” button to complete the transaction.

Step 4: Payment Confirmation

After submitting your payment, you’ll receive a confirmation message and a receipt. Keep this receipt for your records.

Important Notes:

• If you’re making a payment on a disconnected account, you must contact the KPU credit department at (907) 228-5474 or (888) 478-5474 before making the payment.
• If you’re making a payment on an account that is about to be disconnected, contact the credit department to ensure the correct payment is made to prevent the disconnection.
• Online payments may take up to two business days to post to your KPU account. To avoid late fees, you may want to call the business office at 907-228-5474 or 1-888-478-5474 for same-day payments.

Additional Information:

• For more information on KPU Utilities and Telecommunications billing, visit the Billing Information page at https://www.ketchikan.gov/billing-information.
• If you have questions regarding the posting of a payment, contact Customer Service at 907-228-5474 or 1-888-478-5474.
• You can also pay your KPU bill by phone at 907-228-5474 or by mail to:

KPU
334 Front Street
Ketchikan, AK 99901

Conclusion

Paying your KPU bill online is a quick and convenient way to manage your utility payments. By following the steps outlined in this guide, you can ensure your payments are processed efficiently and on time. Remember to keep your payment receipt for future reference. If you have any questions or require assistance, don’t hesitate to contact the KPU customer service team.