Joco Wastewater Bill Pay

Are you a resident of Johnson County, Kansas, struggling to keep up with your wastewater bills? Look no further! This detailed guide will provide you with all the necessary information to make your Joco wastewater bill payments a breeze.

Convenient Payment Options

Johnson County Wastewater offers a wide range of payment options to suit your needs. Choose from the following methods:

• Online: Pay your bill securely and conveniently through the Customer Self Service (CSS) portal: https://jcwcss.jcw.org/

• Mail: Send your payment to the following address:
  Johnson County Wastewater
  PO Box 219948
  Kansas City, MO 64121-9948

• Phone: Call 913-715-8500 to make a payment over the phone. A 2.4% fee applies to card payments.

• Outdoor Drop Box: Drive-up to the drop box located at the Sunset location:
  11811 S. Sunset Drive
  Olathe, KS 66061

• Customer Service Counter: Visit the customer service counter at the following address:
  11811 S. Sunset Drive
  Suite 2500
  Olathe, KS 66061
  Monday – Friday, 8 a.m. to 5 p.m.

Step-by-Step Online Payment Guide

1. Register for an Account:

• Visit the CSS portal: https://jcwcss.jcw.org/
• Click on “Register”
• Enter your personal information and create a password

2. Link Your Account:

• Enter your customer number or email address associated with your Joco wastewater account
• Follow the prompts to link your account

3. Make a Payment:

• Log in to your CSS account
• Click on “Make a Payment”
• Enter the payment amount and choose your payment method
• Confirm the payment details and submit

Financial Assistance Programs

If you’re facing financial hardship, Johnson County offers assistance programs to help you stay current on your wastewater bills.

• Johnson County Aging and Human Services Utility Assistance: Provides financial assistance to qualifying households to prevent utility disconnection. Learn more and apply at: https://www.jocogov.org/department/aging-and-human-services/utility-assistance

• Payment Arrangement: Contact customer service at 913-715-8500 to discuss a payment arrangement. Adhering to the arrangement may prevent additional late fees and collection agency involvement.

Avoid Late Payments and Penalties

Paying your Joco wastewater bill on time is crucial to avoid late payment penalties and service interruptions. Here are some tips:

• Set Up Recurring Payments: Enroll in recurring bank drafts through the CSS portal to automate your payments.
• Use AutoPay: Contact your bank to set up automatic payments from your checking or savings account.
• Monitor Your Account: Regularly check your CSS account or paper bills to track your balance and due dates.

Contact Information

For any questions or assistance, contact Johnson County Wastewater:

• Phone: 913-715-8500
• Email: [email protected]
• Address: 11811 S. Sunset Dr., Suite 2500, Olathe, KS 66061

By following these steps and utilizing the available payment options, you can ensure that your Joco wastewater bills are paid on time, avoiding any unnecessary penalties or hassles.