Iowa City Utility Bill Pay

Pay Your Iowa City Utility Bill Online: A Comprehensive Guide

Introduction

Paying your utility bills on time is crucial to avoid late fees and service interruptions. If you’re a resident of Iowa City, you can conveniently pay your utility bills online through the city’s official website. This article provides a step-by-step guide to help you make your payments quickly and easily.

Direct Links to Online Bill Pay:

• Iowa City Utility Billing Search
• Iowa City Payment Portal

Step-by-Step Instructions:

1. Access the Utility Billing Search Page

• Visit the Iowa City Utility Billing Search page: https://selfservice.iowa-city.org/css/citizens/UtilityBilling/Default.aspx
• Click on the “Log In” button located at the top right corner of the page.

2. Enter Your Account Information

• Enter your 7-digit Account Number and 6-digit Customer ID (CID) located in the upper right corner of your utility bill.
• Check the box to “Remember these values” if you’d like your browser to save your login information for future use.

3. Review Your Bill

• Once you’ve logged in, you’ll be able to view your current bill, payment history, and account details.
• Review the bill amount and ensure that all charges are correct.

4. Make Your Payment

• Click on the “Pay Now” button located on the right side of the page.
• Select your preferred payment method (e.g., credit card, debit card, or electronic check).
• Enter your payment information and follow the on-screen instructions.

5. Confirmation

• Once your payment has been processed, you’ll receive a confirmation email and/or a receipt.
• Keep this confirmation for your records.

Additional Information:

• Payment Deadline: Utility bills are typically due on the 10th of each month.
• Late Fees: Late payments may incur a late fee of 10%.
• AutoPay: You can set up automatic payments through your online account to avoid late fees and ensure timely payments.
• Customer Support: For assistance with online bill pay or other utility-related inquiries, contact Iowa City Customer Service at (319) 356-5066.

Conclusion

Paying your Iowa City utility bill online is a convenient and secure way to manage your finances. By following the steps outlined in this guide, you can make your payments quickly and easily, ensuring that your utility services remain uninterrupted.