Independence Power And Light Bill Pay

Pay Your Independence Power and Light Bill with Ease: A Comprehensive Guide

Are you a resident of Independence, Missouri, seeking a convenient and hassle-free way to pay your power and light bills? Look no further! This article will provide you with a detailed guide to the various payment options available, ensuring a seamless and timely payment experience.

Online Payment

Website: https://www.independencemo.gov/government/city-departments/power-and-light/bill-payment

Enjoy the convenience of paying your bill online through the official website of the City of Independence. Simply navigate to the “Bill Payment” section and follow the prompts to make a secure payment. You can use your credit or debit card for a quick and easy transaction.

Phone Payment

Phone Number: (816) 325-SERV

If you prefer to pay over the phone, call the automated phone payment number provided by Independence Power and Light. You will need your customer and account number, which can be found on your bill. Follow the instructions provided by the automated system to complete your payment.

Mail Payment

Mailing Address:

City of Independence
PO Box 219362
Kansas City, MO 64121-9362

For traditional payments, you can mail your payment to the address mentioned above. Ensure that you include your customer and account number on the check or money order to avoid any delays in processing.

In-Person Payment

Locations:

• Utility Customer Service Center: 17221 E 23rd St South, Independence, MO
• Independence City Hall: 111 E Maple, Independence, MO

If you prefer to pay in person, visit either the Utility Customer Service Center or Independence City Hall during their business hours, which are Monday to Friday from 8 am to 5 pm. You can pay your bill with cash, check, or credit/debit card.

Payment Assistance

If you are facing financial challenges and need assistance with your utility bill, Independence Power and Light offers several payment assistance programs. Visit their website or contact their customer service department to learn more about eligibility and application procedures.

Meter Reading

Accurate meter readings are crucial for ensuring correct billing. If you have difficulty accessing your meter or have any questions about meter reading, contact the meter reading department at (816) 325-7540.

Utility Theft

Theft of utility services is a serious offense that can lead to legal consequences. If you suspect someone is stealing electricity, report it immediately to Independence Power and Light at (816) 325-7574.

Additional Information

• Customer Service: (816) 325-7540
• Website: https://www.independencemo.gov/government/city-departments/power-and-light
• Email: [email protected]

By utilizing these convenient payment options and following the guidelines provided, you can ensure that your Independence Power and Light bills are paid on time, avoiding any late payment penalties or service interruptions.