Hvud Bill Pay

Pay Your HVUD Bill Effortlessly: A Comprehensive Guide

Introduction:

Paying your HVUD bill on time is crucial to avoid service interruptions and late fees. Fortunately, HVUD offers multiple convenient payment options to cater to your needs. This comprehensive guide will walk you through each method, ensuring a seamless and hassle-free payment experience.

Online Payment:

HVUD has partnered with Paymentus to provide a secure online payment portal. To access this portal, visit:

HVUD Paymentus Customer Portal

Benefits of Online Payment:

• Pay your bill anytime, anywhere with an internet connection
• View account information, payment history, and current statements
• Set up automatic payments to avoid late fees
• Receive payment reminders and sign up for paperless billing

Steps for Online Payment:

1. Register for an account using your location number, customer number, and the last 4 digits of your Social Security number (or EIN for commercial accounts).
2. Select the “One-time Online Payment” option.
3. Enter the payment amount and choose your preferred payment method (credit card or e-check).
4. Review the payment details and submit.

Bank Draft:

For a convenient, hands-off approach, you can set up automatic payments directly from your checking account. Simply contact the HVUD office at (615) 352-7076 to enroll.

Benefits of Bank Draft:

• No stamps or checks to write
• Payments are automatically deducted each month
• No convenience fees

Pay by Phone:

For quick and easy payments over the phone, call (844) 291-3552. An automated phone system will guide you through the payment process.

Benefits of Pay by Phone:

• Convenient payment option for those without internet access
• No need to mail or drop off your payment
• A small convenience fee applies

Pay by Mail:

If you prefer traditional methods, you can mail your payment to:

Harpeth Valley Utilities District
P.O. Box 210319
Nashville, TN 37221-0319

Benefits of Pay by Mail:

• No convenience fees
• Return envelopes are included in your monthly bill

Pay in Person:

For in-person payments, visit one of the following locations:

• Harpeth Valley Utilities District Office: 5838 River Road (Off Charlotte Pike), Nashville, TN 37209 (M-F, 8:00 AM – 5:00 PM)
• Pinnacle Financial Partners Bellevue Office: 7651 Highway 70 South, Nashville, TN 37221 (After hours payments can be dropped off at the Bellevue Pinnacle Bank’s night drop box)

Benefits of Pay in Person:

• Immediate confirmation of payment
• No convenience fees (except for after-hours payments at Pinnacle Financial Partners)

Important Notes:

• There is a $2.95 convenience fee for online and phone payments.
• Transactions are limited to $500 at a time.
• If your account is past due, please contact Customer Service at (615) 352-7076.
• Late payments may result in service interruptions and additional fees.

Conclusion:

HVUD provides a range of payment options to suit your preferences and convenience. Whether you prefer online, phone, mail, or in-person payments, you can easily fulfill your payment obligations and maintain uninterrupted service. By choosing the method that works best for you, you can avoid late fees and ensure a hassle-free billing experience.