High Point Bill Pay

Pay Your High Point Utility Bill Effortlessly: A Comprehensive Guide

Paying your utility bills on time is crucial to maintain essential services like electricity, water, and sewer. If you reside in High Point, North Carolina, you can conveniently pay your utility bills through various methods offered by the City of High Point. This article provides a detailed guide to help you navigate the payment process seamlessly.

Direct Payment Options

Online Customer Portal:

• URL: https://www.highpointnc.gov/330/Pay-Your-Utility-Bill
• Benefits: Make one-time payments or set up recurring payments, view bill history, and receive email or text notifications.

Automated Phone System:

• Phone Number: 336-883-3111 or 844-458-3698
• Hours: 24/7

In-Person Payment:

• Locations:
  • Customer Service Office: 211 S. Hamilton Street, High Point, NC 27261
  • Northpoint Office: 136 Northpoint Avenue, High Point, NC 27262
• Hours: Monday – Friday, 7:30 a.m. – 5:00 p.m. (Customer Service Office); Monday – Friday, 8:00 a.m. – 5:00 p.m. (Northpoint Office)

Mail:

• Address: City of High Point, P. O. Box 10039, High Point, NC 27261-3039

Payment Methods

• Electronic Draft from a Checking/Savings Account
• Credit/Debit Card (VISA, MasterCard, Discover)

Payment Posting Times

• Payments made before 5:30 p.m. (EST) Monday – Friday (except holidays) will be posted the same business day.
• Payments made at other times are posted the next business day after 5:30 p.m. (EST).

Past Due Accounts

• Your bill becomes delinquent 35 days after the billing date.
• Late payments may result in additional fees or service disconnection.

Additional Payment Options

E-Bill:

• URL: https://www.highpointnc.gov/308/Review-Pay-Utility-Bill
• Benefits: Receive electronic bills via email, view bills online, and make payments securely.

AutoPay:

• Set up automatic monthly payments from your credit/debit card or checking account.

Contact Information

For any inquiries or assistance, please contact the City of High Point Utilities:

• Phone: 336-883-3111
• Email: Not provided
• Website: https://www.highpointnc.gov/330/Pay-Your-Utility-Bill

Conclusion

Paying your High Point utility bill is easy and convenient with the various payment options available. By following the steps outlined in this guide, you can ensure timely payments and avoid any potential late fees or service interruptions. If you have any further questions or require additional assistance, do not hesitate to contact the City of High Point Utilities for support.