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Compare Payment Methods ; Use Paymentus to pay by phone (1-888-826-5006) ; Mail a check or money order to: Oahu: Hawaiian Electric P.O. Box 30260. Honolulu, HI How to Pay Your BillOne-Time Payment ServicePayment AssistanceFREE mobile appGo Green with Paperless BillingUnderstanding Your Bill

https://www.hawaiianelectric.com/billing-and-payment

Pay Your HECO Bill Effortlessly: A Comprehensive Guide

Introduction

Managing your energy bills is crucial for maintaining a comfortable and efficient home. Hawaiian Electric Company (HECO) provides reliable electricity to residents of Hawaii, and understanding the various payment options available can help you streamline your bill-paying process. This comprehensive guide will walk you through the different ways to pay your HECO bill, ensuring a hassle-free experience.

Online Payment

Mobile App

  • HECO Mobile App: Download the free HECO Mobile App from the App Store or Google Play. The app allows you to view your bill, make payments, report outages, and manage your account on the go.

Phone Payment

  • Paymentus: Call 1-888-826-5006 to make a payment over the phone using Paymentus. You will need your account number and a debit or credit card.

Mail Payment

  • Mail Address: Send your payment by mail to the following address based on your location:
    • Oahu: P.O. Box 30260, Honolulu, HI 96820-0260
    • Maui County: P.O. Box 310040, Honolulu, HI 96820-1040
    • Hawaii Island: P.O. Box 29570, Honolulu, HI 96820-1970

In-Person Payment

  • Western Union: Visit a participating Western Union agent location to pay your bill in person. You will need your account number and a valid ID.

Payment Options and Fees

Payment Method Key Features Fee
Automatic Bill Payment Recurring automatic payment Free
One-Time Payment Service View/pay bill online, sign up for paperless billing Free
Paymentus (Credit/Debit Card, eCheck) Immediate payment, no sign-up required $3.25 (residential) / $45 (commercial)
Paymentus (Phone) Immediate payment $3.25 (residential) / $45 (commercial)
Mail Payment Mail payment directly to HECO Postage
In-Person Payment (Western Union) Immediate payment Free

Conclusion

Paying your HECO bill is convenient and straightforward. By choosing the payment method that best suits your needs, you can ensure timely payments and avoid late fees. Whether you prefer online, mobile, phone, mail, or in-person payments, HECO provides multiple options to make the process effortless. Take advantage of the available resources and pay your bill with confidence, knowing that you are contributing to a reliable and efficient energy supply in Hawaii.

FAQ

Can I pay my Hawaiian Electric bill online?

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You can pay your electric bill online by providing your 12-digit Hawaiian Electric account number and your billing address zip code.

What is the phone number for Hawaii Electric?

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Customer Service (808) 548-7311 Please visit our office hours and locations for more information.

What is the late fee for Hawaiian Electric?

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A late payment charge of 1% shall be applied to any unpaid electric service-related account balances, excluding any unpaid late payment charges, no earlier than on the 31st day after the generation of the last bill and no earlier than on every 31st day thereafter until the unpaid balance for that bill is paid off.

Does Hawaiian Electric have an app?

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Our Hawaiian Electric mobile app is available for free on Apple iTunes and Google Play store – so download today and enjoy the convenience!

Read More :

https://www.hawaiianelectric.com/

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