Hawaii Gas Bill Pay

Pay Your Hawaii Gas Bill Conveniently and Securely

Are you looking for a hassle-free way to pay your Hawaii Gas bill? Look no further! Hawaii Gas offers various payment options to suit your needs. Whether you prefer to pay online, by mail, or in person, we’ve got you covered.

Pay Online

One-Time Pay

• URL: https://www.hawaiigas.com/pay-bill
• Fees: $2.95 per transaction for residential accounts using a credit/debit card or electronic check; $9.95 per transaction for commercial accounts using a credit/debit card, $2.95 per transaction for electronic check
• Payment Limit: $1,000 per payment for credit/debit cards, $125,000 per payment for electronic checks for residential accounts; $5,000 per payment for credit/debit cards, $125,000 per payment for electronic checks for commercial accounts

Auto Pay

• URL: https://www.hawaiigas.com/pay-bill
• Fees: Free
• Payment Limit: None

Pay by Mail

• Address: Hawaii Gas, P.O. Box 2800, Honolulu, HI 96843-2800
• Include: Your payment and the bottom portion of your monthly billing statement.
• Make checks payable to: Hawaii Gas

Pay in Person

• Locations:
  • Any Hawaii Gas branch office
  • Western Union retail location

Understanding Your Gas Bill

Before making a payment, it’s important to understand your gas bill. Here’s a breakdown of the key elements:

• Account Summary: Provides an overview of your recent account activity.
• Account Number: Your unique Hawaii Gas account number.
• Therms (for utility customers): A measurement of gas energy consumption.
• Consumption Charge (for non-utility customers): The amount you pay for LPG (propane) based on the gallons delivered.
• Utility Residential Base (for utility customers): A fixed monthly customer charge.
• Fuel Cost Adjustment (for utility customers): A variable charge that adjusts for changes in fuel costs.
• Hawaii Gas Utility Customer Appreciation Credit (for utility customers): A monthly credit applied to your bill.
• Due Date: The date by which your payment must be received.
• Total Payment Due: The total amount you owe for the billing period.

Frequently Asked Questions

• Where can I find my account number? Your account number is located on your monthly billing statement.
• What is the difference between utility and non-utility service? Utility service is regulated by the Hawaii Public Utilities Commission, while non-utility service is not.
• How can I reduce my gas bill? Consider reducing your shower time, washing clothes in cold water, and using energy-efficient appliances.

Contact Information

For questions or assistance with your Hawaii Gas bill, please contact:

• Phone: 1-800-372-2284
• Email: [email protected]
• Website: https://www.hawaiigas.com/