Garland Utility Bill Pay

Are you a resident of Garland, Texas, struggling to find a convenient way to pay your utility bills? Look no further! This comprehensive guide will provide you with all the necessary information to make your utility bill payments online or over the phone.

Online Payment Portal

The City of Garland offers a secure and user-friendly online payment portal where you can pay your utility bills with ease. To access the portal, simply click on the following link:

Online Utility Account and Payment Portal

Once you’re on the portal, you’ll need to create an account or log in if you already have one. To create an account, you’ll need to provide your account number, which can be found on your utility bill.

After logging in, you’ll be able to view your account balance, payment history, and make payments using a variety of methods, including:

• Credit or debit card
• Checking or savings account
• Pre-paid debit card

Phone Payments

If you prefer to pay your utility bill over the phone, you can call the following number:

972-205-2671

When calling, you’ll need to provide your account number and the amount you wish to pay. You can make payments using a credit or debit card.

Payment Fees

Please note that there are convenience fees associated with making payments online or over the phone:

• Commercial Customers: $15.95 for each payment transaction up to $2,500
• Residential Customers: $2.95 for each payment transaction up to $1,000

Other Payment Options

In addition to online and phone payments, the City of Garland offers several other payment options, including:

• Electronic Banking: You can set up automatic payments from your checking or savings account.
• Automatic Bank Draft: You can authorize the City of Garland to automatically withdraw payments from your bank account on a monthly basis.
• Payment Locations: You can pay your bill in person at various locations throughout the city.
• Western Union: You can pay your bill through Western Union locations.
• Mail: You can mail your payment to the following address:

City of Garland Utility Billing
P.O. Box 469002
Garland, TX 75046

Frequently Asked Questions

Q: What is my account number?
A: Your account number can be found on your utility bill.

Q: What forms of payment are accepted?
A: You can pay your utility bill using a credit or debit card, checking or savings account, or pre-paid debit card.

Q: Are there any fees associated with making payments online or over the phone?
A: Yes, there are convenience fees associated with making payments online or over the phone. The fees are as follows:
– Commercial Customers: $15.95 for each payment transaction up to $2,500
– Residential Customers: $2.95 for each payment transaction up to $1,000

Q: What if I’m having trouble making a payment?
A: If you’re having trouble making a payment, you can contact the City of Garland Utility Customer Service at 972-205-2671 or email [email protected].

Paying your Garland utility bill online or over the phone is a quick, easy, and convenient way to stay on top of your payments. By following the steps outlined in this guide, you can ensure that your utility bills are paid on time and without any hassle.