Felps Online Bill Pay

Pay Your FELPS Electric Bill Online: A Comprehensive Guide

Paying your electric bill on time is crucial to avoid late fees and service disruptions. If you’re a FELPS customer, you have several convenient options to make your payment, including online bill pay.

Online Bill Pay: Quick and Secure

FELPS offers a secure and user-friendly online portal where you can manage your account and pay your bill in just a few clicks. Here’s how to get started:

• Visit the FELPS Online Bill Pay Portal: https://secure.felps.us/onlineportal/
• Create an Account: If you haven’t already, create an account by clicking “Create New User.” Enter your account information and follow the prompts.
• Log In: Once your account is created, log in using your username and password.
• View and Pay Your Bill: Your current bill will be displayed on the dashboard. Select “Pay Now” to make a payment. You can pay using your checking account, credit card, or debit card.

Benefits of Online Bill Pay

• Convenience: Pay your bill anytime, anywhere, without having to visit a physical location.
• Security: The online portal is protected by advanced encryption technology to ensure the safety of your financial information.
• Paperless: Receive your bills electronically and reduce your environmental impact.
• Payment History: View your payment history and track your account activity online.

Additional Payment Options

In addition to online bill pay, FELPS offers several other payment options:

• By Phone: Call the automated payment line at 830.216.7000 and follow the prompts to make a payment.
• In Person: Visit the FELPS office at 187 State Highway 97 E, Floresville, Texas 78114 to pay with cash, check, credit card, or money order.
• Drop Box: Drop your payment in the drive-thru drop box located at the FELPS office.
• Retail Pay Stations: Pay your bill at local HEB grocery or Walmart stores. Please note that a convenience fee may apply.
• Mail: Send your payment to FELPS, 187 State Highway 97 E, Floresville, Texas 78114.

Frequently Asked Questions

Q: What information do I need to pay my bill online?
A: You will need your 8-digit FELPS account number.

Q: Is there a fee for online bill pay?
A: No, there is no fee for online bill pay.

Q: What if I forget my password?
A: Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.

Q: Can I set up automatic payments?
A: Yes, you can set up automatic payments through the online portal.

Q: How can I contact FELPS customer service?
A: Call 830.216.7000 or email [email protected].

Conclusion

Paying your FELPS electric bill online is a convenient, secure, and efficient way to manage your account. With multiple payment options available, you can choose the one that best suits your needs. By paying your bill on time, you can avoid late fees and ensure uninterrupted service.