Epud Bill Pay

Pay Your EPUD Bill Effortlessly: A Comprehensive Guide

Are you looking for a convenient and hassle-free way to pay your Emerald People’s Utility District (EPUD) bill? Look no further! This comprehensive guide will walk you through the various payment options available, ensuring a seamless experience.

Online Payment

EPUD’s online account management system, SmartHub, offers a secure and convenient way to pay your bill 24/7. Follow these steps:

1. Visit the EPUD website: https://www.epud.org/my-account/
2. Click on “Billing & Payments”
3. Log in or create an account (if you haven’t already)
4. Click “Pay Now” to make a one-time payment or set up AutoPay

AutoPay

Sign up for AutoPay and have your payments automatically deducted from your bank or credit card account on a monthly basis. This ensures timely payments and eliminates the risk of late fees.

By Phone

Call Emerald People’s Utility District (EPUD) at (541) 746-1583, select Option 1 from the message menu, and follow the self-guided instructions.

Mail

Mail your payment to EPUD’s office:

EPUD
33733 Seavey Loop Road
Eugene, OR 97405-9614

Dropbox

Drop off your payment after hours using the dropbox on the front of EPUD’s office. Cash payments are now permitted at this secure site.

Pay Stations

EPUD has several pay stations throughout its District where you can drop off your payment without postage. Please note that pay station payments may take more than a week to process.

Additional Information

Customer Service Hours:

• Monday through Thursday: 7:30 a.m. to 5:30 p.m.
• Closed Friday through Sunday

Contact Information:

• Phone: (541) 746-1583
• Toll-Free: (800) 422-4086
• Fax: (866) 284-7953

Pay Station Locations:

• Creswell: Creswell City Hall at 13 S 1st Street
• Junction City: City Hall at 680 Greenwood

Important Notes:

• Effective October 15, 2021, the following Banner Bank pay stations will no longer accept payments for your EPUD account:
  • Cottage Grove: Banner Bank at 25 Gateway Boulevard
  • Pleasant Hill: Banner Bank at 35867 Highway 58
  • Veneta: Banner Bank at 88312 Territorial Road
• Please do not use a pay station if your bill is overdue.
• Cash payments are now permitted to be dropped off at the dropbox on the front of EPUD’s office.