Epb Bill Pay Login

Pay Your EPB Bill with Ease: A Step-by-Step Guide

Are you looking for a convenient and secure way to pay your EPB bill? Look no further! This comprehensive guide will walk you through the simple steps of logging into your EPB account and making your payment online.

Direct Link to EPB Bill Pay Login:

EPB Bill Pay Login

Step-by-Step Instructions:

1. Visit the EPB Bill Pay Login Page: Click on the link provided above or navigate to https://epb.com/sign-in/ in your web browser.

2. Enter Your Credentials: Enter your EPB username and password in the designated fields. If you have forgotten your password, click on the “Forgot Password?” link to reset it.

3. Access Your Account: Once you have entered your credentials, click on the “Sign In” button to access your EPB account.

4. Locate the Billing Section: On your account dashboard, look for the “Billing” section. This section will display your current balance, due date, and payment options.

5. Select Your Payment Method: EPB offers several payment methods, including credit card, debit card, and electronic check. Choose the method that best suits your needs.

6. Enter Payment Details: Depending on the payment method you selected, you will need to provide the necessary information, such as your card number, expiration date, and billing address.

7. Review and Confirm: Carefully review the payment details to ensure accuracy. Once you are satisfied, click on the “Submit Payment” button.

8. Confirmation of Payment: You will receive a confirmation message on the screen and an email to the address associated with your account. This confirmation will provide details of your payment, including the amount, date, and transaction ID.

Additional Billing and Payment Options:

• Pay by Phone: You can pay your EPB bill over the phone by calling 423-648-1372.
• Pay by Mail: Mail your payment to EPB, P.O. Box 182255, Chattanooga, TN, 37422.
• Pay in Person: Visit one of the EPB payment stations or customer service centers to pay your bill in person.

Troubleshooting Common Issues:

• Forgot Username or Password: If you have forgotten your username or password, click on the “Forgot Username?” or “Forgot Password?” links on the login page. You will be prompted to provide your account information to reset your credentials.
• Payment Not Processed: If your payment is not processed successfully, check your bank account to ensure that there are sufficient funds. You can also contact EPB customer service at 423-648-1372 for assistance.
• Billing Errors: If you believe there is an error on your bill, contact EPB customer service immediately. They will investigate the issue and make any necessary adjustments.

Conclusion:

Paying your EPB bill online is a quick, easy, and secure process. By following the steps outlined in this guide, you can ensure that your payments are made on time and avoid any late fees or service interruptions.