To make a payment, call 740-344-2102 and select option 2. Our pay-by-phone system is Payment Card Industry (PCI) compliant. Pay online. Login to SmartHub and
https://myenergycoop.com/pay-your-bill
Pay Your Energy Cooperative Bill: A Comprehensive Guide
Paying your energy bills should be a hassle-free experience. With The Energy Cooperative, you have multiple convenient options to settle your account. This guide will walk you through each method, providing clear instructions and helpful tips to ensure a smooth payment process.
Online Payment Options
SmartHub
SmartHub is an online portal that allows you to manage your Energy Cooperative account from anywhere, anytime. With SmartHub, you can:
- View your bill and payment history
- Make secure payments
- Set up automatic payments
- Track your energy usage
- Report outages
- Contact customer service
To access SmartHub:
- Visit the Energy Cooperative website: https://myenergycoop.com/smarthub
- Click on “Login” in the top right corner
- Enter your account number and password
- Click on “Sign In”
Fast Pay
Fast Pay is a quick and easy way to pay your bill without logging into your account. To use Fast Pay:
- Visit the Energy Cooperative website: https://myenergycoop.com/pay-your-bill
- Click on “Use Fast Pay”
- Enter your account number and the amount you want to pay
- Click on “Submit”
Payment by Mail
If you prefer to pay by mail, send your payment to:
Electric and Natural Gas Members
The Energy Cooperative
PO BOX 182137
Columbus, OH 43218-2137
Propane Members
The Energy Cooperative
PO BOX 182138
Columbus, OH 43218-2138
Payment by Phone
To pay your bill by phone, call 740-344-2102 and follow the prompts. You can make payments using a debit card, credit card, or electronic check.
Payment in Person
You can pay your bill in person at the Energy Cooperative’s drive-thru window located at 1500 Granville Road, Newark, OH 43058. The drive-thru is open Monday through Friday from 7:30 am to 4:30 pm.
Payment Options Comparison
| Payment Method | Convenience | Security | Fees |
|---|---|---|---|
| SmartHub | High | High | None |
| Fast Pay | Medium | High | None |
| Low | Medium | None | |
| Phone | Medium | High | None |
| In Person | High | Medium | None |
Frequently Asked Questions
How do I set up automatic payments?
You can set up automatic payments through SmartHub or by calling customer service at 740-344-2102.
How do I view my bill online?
You can view your bill online by logging into SmartHub or by visiting the Energy Cooperative website and clicking on “View My Bill.”
How do I report an outage?
You can report an outage by logging into SmartHub, calling 740-344-2102, or using the Energy Cooperative’s mobile app.
How do I contact customer service?
You can contact customer service by calling 740-344-2102 or by emailing [email protected]
FAQ
What is Smart Hub coop?
n
What is the phone number for Smart Hub?
n
Read More :
https://myenergycoop.com/smarthub
