Elmhurst Utility Bill Pay

Pay Your Elmhurst Utility Bill Effortlessly: A Comprehensive Guide

Are you a resident of Elmhurst seeking a hassle-free way to pay your utility bills? Look no further! This article will provide you with a comprehensive guide to the various payment options available, ensuring a smooth and timely payment experience.

Direct Payment Links

• Online Payment Portal
• E-Z Pay Automatic Deduction

Payment Options

Elmhurst offers several convenient payment options to cater to your needs:

Online Payments:

• Watersmart Customer Portal: Register for an account to make secure payments online using E-check, Visa, or Mastercard.
• Online Banking: Set up bill payments through your bank’s online banking platform.

Automatic Payments:

• E-Z Pay: Enroll in the E-Z Pay program to have your utility bill automatically deducted from your checking account.

In-Person Payments:

• City Hall: Visit the Finance Counter at City Hall (209 N. York Street) to pay by check, cash, or credit card (Visa or Mastercard).

Mail Payments:

• Regular Mail: Mail your payment to City of Elmhurst, Utility Billing, 209 N. York St., Elmhurst, IL. Allow five days for mailing.

24-Hour Deposit Boxes:

• City Hall: Drop off your check payment (no cash accepted) in the deposit box located in the northeast area of the City Hall parking lot.

Payment Due Dates and Late Fees

• Utility bills are issued bi-monthly and are due upon receipt.
• A late charge equal to 5% of the total amount billed will be assessed on all bills not paid in full by the due date.

Contact Information

For any questions or assistance with your utility bill payment, please contact the Utility Billing Department:

• Phone: (630) 530-3110 or (630) 530-3111
• Email: [email protected]

Additional Information

• Starting, Stopping, or Transferring Service: Visit the Finance Counter at City Hall or contact the Utility Billing department.
• Final Reading: Contact the Utility Billing Department to set up a final reading if you are moving or if your home will be vacant for an extended period.
• Financial Assistance: The City of Elmhurst offers financial assistance programs for low-income residents who need help paying their utility bills.

By utilizing the payment options outlined in this guide, you can ensure that your Elmhurst utility bills are paid on time, avoiding any late fees or service interruptions.