East Moline Water Bill Pay

Pay Your East Moline Water Bill Quickly and Easily

Are you looking for a convenient and hassle-free way to pay your East Moline water bill? Look no further! This comprehensive guide will provide you with all the necessary information and steps to make your payment promptly and efficiently.

Online Payment

Step 1: Create an Account

Visit the Invoice Cloud website at www.invoicecloud.com/cityofeastmoline and create an account. This will allow you to access your billing information, set up auto-pay, and receive paperless billing.

Step 2: Sign In and Pay

Once you have created an account, log in and navigate to the payment section. Enter the amount you wish to pay and select your preferred payment method (credit card, debit card, or e-check).

Benefits of Online Payment:

• Convenience: Pay your bill anytime, anywhere with an internet connection.
• Auto-Pay: Set up automatic payments to avoid late fees and ensure timely payments.
• Paperless Billing: Receive your bills electronically to reduce paper waste and clutter.

Phone Payment

Step 1: Gather Your Information

Have your East Moline water bill and a credit card or debit card ready.

Step 2: Dial the Phone Number

Call the automated phone payment system at 844-731-2344.

Step 3: Follow the Prompts

Follow the automated prompts to enter your account number, payment amount, and payment information.

Benefits of Phone Payment:

• Quick and Easy: Make a payment over the phone in just a few minutes.
• Secure: Your payment information is protected by the automated system.
• Convenient: Pay your bill without having to create an online account.

In-Person Payment

Step 1: Visit the Water Billing Office

Visit the Water & Sewer Billing office located at 915 16th Ave., East Moline, IL 61244.

Step 2: Bring Your Bill and Payment

Bring your East Moline water bill and your payment (cash, check, or money order) to the office.

Step 3: Pay at the Counter

Present your bill and payment to the cashier at the counter.

Benefits of In-Person Payment:

• Personal Assistance: Receive assistance from a customer service representative if needed.
• Immediate Confirmation: Get a receipt for your payment on the spot.
• Avoid Mail Delays: Ensure timely payment by avoiding potential mail delays.

Billing Overview

• Bills are sent out monthly on the 1st.
• The due date is the 16th of each month.
• A 10% late fee is added to unpaid bills.
• Unpaid bills may result in water service disconnection.

Contact Information

For any questions or assistance, please contact the Water & Sewer Billing office at 309-752-1530 or visit the City of East Moline website at www.eastmoline.com.