Pay by phone: 1-855-880-3373. Hours: Monday through Friday 5 a.m. – 6 p.m., Saturday: 6 a.m. – 4 p.m.
https://www.ebmud.com/customers/account/pay-your-bill
Pay Your East Bay MUD Bill Conveniently and Securely
Pay Your Bill Online
East Bay Municipal Utility District (EBMUD) offers multiple ways to pay your bill online, including:
- Paperless Billing (no fees): Returning users can sign in at ebmud.com/billpay. First-time users can enroll by following the instructions provided on the website.
- Automatic Payment Option: Set up automatic payments from your bank account to avoid late fees and ensure timely payments.
- Online One-Time Payment: Pay at ebmud.com/payments using a credit card, debit card, or e-check. A $2.99* transaction fee applies.
Other Payment Options
- EBMUD Dropbox: Drop off your payment at designated locations. Payments are processed the next business day after a scheduled pickup. Only checks or money orders are accepted.
- By Mail: Mail your payment to EBMUD Payment Center, PO Box 51191, Los Angeles, CA 90051-5491. Payments are processed the next business day after receipt. Only checks or money orders are accepted.
- Pay Station (cash): Find pay stations near your home or business. Payments are processed in 3 business days. No fee applies, but only cash is accepted.
- By Phone: Call 1-888-963-0909 to pay by phone. A $2.99* transaction fee applies.
- Direct Pay: Sign up at directpaymentplan.com. Payments are processed on the scheduled payment date. Direct debit from a bank account is required. Paper bills are only available with this option.
Trucked Waste Payments
Trucked Waste customers supporting EBMUD’s Resource Recovery program can pay online or by phone at 1-855-880-3373. Hours: Monday through Friday 5 a.m. – 6 p.m., Saturday: 6 a.m. – 4 p.m. A $2.99* transaction fee applies.
Customer Assistance
If you have questions about your bill or payment options, contact EBMUD at 1-866-403-2683. Customer service hours are Monday through Friday from 8 a.m. to 4:30 p.m.
Additional Resources
Stay Connected
Follow EBMUD on social media for updates and announcements:
*Transaction fees are determined by EBMUD’s third-party service providers.
FAQ
What is the phone number for EBMUD pay bill?
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https://www.ebmud.com/customers/account
