Danville Water Bill Pay

Admin

D Billing

All billing and collection of the municipal Water, Wastewater, and Stormwater Utilities is administered by the Clerk-Treasurer’s office located in the

https://danvillein.gov/department/division.php%3Fstructureid%3D71

Pay Your Danville Water Bill Effortlessly: A Comprehensive Guide

Paying your Danville water bill on time is crucial to avoid service interruptions and late fees. Here’s a detailed guide to help you navigate the payment process seamlessly:

Online Payment Options

  • Website: Click here to access the City of Danville’s online payment portal.
  • Mobile App: Download the “Danville Utilities” app from the App Store or Google Play.

In-Person Payment Options

  • Customer Service Center: Visit the Danville Utilities Customer Service Center at 1607 N Vermilion St, Danville, IL 61832.
  • Payment Kiosks: Utilize the payment kiosks located at various locations throughout Danville.

Mail-In Payment Options

  • Mail Address: Send your payment to: Danville Utilities, P.O. Box 1800, Danville, IL 61832.

Other Payment Options

  • Automatic Bank Draft: Set up automatic bank drafts to ensure timely payments.
  • Credit/Debit Card: Pay your bill over the phone at (217) 431-2240 or in person at the Customer Service Center.

Understanding Your Water Bill

Your Danville water bill typically includes the following information:

  • Account Number: A unique identifier for your account.
  • Current Charges: The amount due for the current billing period.
  • Previous Balance: Any outstanding balance from the previous billing period.
  • Total Amount Due: The total amount you owe, including current charges and any outstanding balance.
  • Due Date: The date by which your payment is due to avoid late fees.
  • Usage: The amount of water you consumed during the billing period.

Late Payments

  • Late Fee: A late fee of 10% will be added to your bill if payment is not received by the due date.
  • Service Interruption: Your water service may be interrupted if your bill remains unpaid for an extended period.

Additional Information

  • Customer Service: For assistance or inquiries, contact the Danville Utilities Customer Service Center at (217) 431-2240.
  • Payment History: You can view your payment history online or by calling the Customer Service Center.
  • Billing Disputes: If you have any disputes regarding your water bill, contact the Customer Service Center promptly.

Conclusion

Paying your Danville water bill is a straightforward process with various payment options available. By following the steps outlined in this guide, you can ensure timely payments, avoid late fees, and maintain uninterrupted water service.

FAQ

How do I pay Danville utilities?

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Payments can be made in person at Central Collections in the Charles H. Harris Financial Service Center from 8:30 a.m. to 5 p.m., Monday through Friday. Payments can be made by mail. Online bill-pay through your bank – Most banks provide free bill-pay services giving you complete control of your monthly payment.

What is the late payment for Danville utilities?

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Bills remaining unpaid after the due date indicated on the bill will be subject to assessment of a late fee of 1.5%. Past due amounts not paid within 35 days of the original due date will be assessed a delinquent fee of $50, and may result in disconnect of services until the bill is paid current.

How do I pay my water bill in Carson City NV?

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Payments. Customers may pay either by mail or in person at the Utility Collections Division of the Treasurer’s Office. Please write your account number on your check and make it payable to Carson City Utilities. Payments are not accepted at the Public Works’ office.

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https://danvillein.gov/department/division.php%3Fstructureid%3D81

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