All billing and collection of the municipal Water, Wastewater, and Stormwater Utilities is administered by the Clerk-Treasurer’s office located in the
https://danvillein.gov/department/division.php%3Fstructureid%3D71
Pay Your Danville Water Bill Effortlessly: A Comprehensive Guide
Paying your Danville water bill on time is crucial to avoid service interruptions and late fees. Here’s a detailed guide to help you navigate the payment process seamlessly:
Online Payment Options
- Website: Click here to access the City of Danville’s online payment portal.
- Mobile App: Download the “Danville Utilities” app from the App Store or Google Play.
In-Person Payment Options
- Customer Service Center: Visit the Danville Utilities Customer Service Center at 1607 N Vermilion St, Danville, IL 61832.
- Payment Kiosks: Utilize the payment kiosks located at various locations throughout Danville.
Mail-In Payment Options
- Mail Address: Send your payment to: Danville Utilities, P.O. Box 1800, Danville, IL 61832.
Other Payment Options
- Automatic Bank Draft: Set up automatic bank drafts to ensure timely payments.
- Credit/Debit Card: Pay your bill over the phone at (217) 431-2240 or in person at the Customer Service Center.
Understanding Your Water Bill
Your Danville water bill typically includes the following information:
- Account Number: A unique identifier for your account.
- Current Charges: The amount due for the current billing period.
- Previous Balance: Any outstanding balance from the previous billing period.
- Total Amount Due: The total amount you owe, including current charges and any outstanding balance.
- Due Date: The date by which your payment is due to avoid late fees.
- Usage: The amount of water you consumed during the billing period.
Late Payments
- Late Fee: A late fee of 10% will be added to your bill if payment is not received by the due date.
- Service Interruption: Your water service may be interrupted if your bill remains unpaid for an extended period.
Additional Information
- Customer Service: For assistance or inquiries, contact the Danville Utilities Customer Service Center at (217) 431-2240.
- Payment History: You can view your payment history online or by calling the Customer Service Center.
- Billing Disputes: If you have any disputes regarding your water bill, contact the Customer Service Center promptly.
Conclusion
Paying your Danville water bill is a straightforward process with various payment options available. By following the steps outlined in this guide, you can ensure timely payments, avoid late fees, and maintain uninterrupted water service.
FAQ
How do I pay Danville utilities?
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What is the late payment for Danville utilities?
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