Jan 10, 2024 · By phone: Customers can conveniently pay their utility bill using credit or debit cards. Simply call the automated system at (833) 560-2860.
https://dandridgewater.com/billing-info/payment-methods/
Are you a resident of Dandridge, Tennessee, seeking a hassle-free way to pay your water bill? Look no further! This detailed guide will walk you through all the available payment options, ensuring a seamless and timely payment experience.
Convenient Payment Options for Dandridge Water Customers
Dandridge Water offers a range of payment methods to cater to the diverse needs of its customers. Whether you prefer the convenience of online payments, the security of bank drafts, or the simplicity of in-person transactions, there’s an option that suits you.
Online Bill Pay
URL: https://dandridgewater.com/pay-my-bill/
Pay your bill online through the secure CitiSen Portal. This method offers the convenience of paying from anywhere, anytime, using your credit or debit card. Please note that a 2.5% convenience fee applies.
Phone Payments
Phone Number: (833) 560-2860
Call the automated payment system to pay your bill over the phone. Have your utility account number and credit card information ready before you call. CitiSen, the third-party payment processor, charges a 2.5% convenience fee plus $0.30 for phone transactions.
Mail Payments
Mailing Address: P.O. Box 68, Dandridge, TN 37725
Make checks or money orders payable to the Dandridge Water Management Facility (DWMF) and mail them to the provided address. Please do not mail cash.
In-Person Payments
Address: 1114 Wastewater Road, Dandridge, TN 37725
Visit the Dandridge Water Management Facility office to pay your bill in person. Bring both portions of the bill for verification.
Drop Box Payments
Two night depository boxes are located for your convenience at:
- Dandridge Water Management Facility Office, 1114 Wastewater Road
- Dandridge Town Hall, 131 East Meeting Street
Please pay with check or money order to ensure proper credit. Cash payments are not accepted.
Bank Draft
Phone Number: (865) 397-3696 or (865) 397-2925
Form: https://dandridgewater.com/wp-content/uploads/2019/02/ACH-Authorization-Form-1.pdf
Set up automatic bill processing on the due date (12th of each month) through your checking account. Contact the provided phone numbers or download the ACH Authorization Form, complete it, and return it with a voided check to the following address:
Dandridge Water Management Facility (DWMF)
P.O. Box 68
Dandridge, TN 37725
Local Bank Payments
Participating banks in Dandridge accept water/sewer bill payments until the due date. You must present your bill at the time of payment. After the 12th, all payments must be processed through the Dandridge Water Management Facility office.
Participating Banks:
- CNB
- First Bank
- First Peoples
Additional Information
- If you are processing a payment due to shutoff for nonpayment, a reconnection fee of $50.00 must be added to the bill total.
- For questions or assistance, contact the Dandridge Water Management Facility at (865) 397-3696 or email [email protected].
Conclusion
Paying your Dandridge water bill is a simple and straightforward process with the various options available. Whether you prefer the convenience of online payments, the security of bank drafts, or the simplicity of in-person transactions, Dandridge Water has got you covered. By following the steps outlined in this guide, you can ensure timely payments and avoid any potential service interruptions.
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