Dallas Utilities Bill Pay

Pay Your Dallas Utilities Bill Effortlessly

Introduction

Managing your utility bills can be a hassle, but it doesn’t have to be. With the City of Dallas’s convenient online payment portal, you can pay your water bill quickly and securely from the comfort of your own home. Here’s a step-by-step guide to make the process as seamless as possible:

Step 1: Visit the ePay Portal

To access the online payment portal, click on the following link: https://epay.dallascityhall.com/

Step 2: Create an Account

If you’re a first-time user, you’ll need to create an account. Click on the “Create Account” button and follow the on-screen instructions. You’ll need to provide your personal information, including your name, address, and email address.

Step 3: Link Your Account

Once you’ve created an account, you’ll need to link it to your Dallas Water Utilities account. To do this, you’ll need your account number, which can be found on your water bill. Enter your account number and follow the prompts to complete the linking process.

Step 4: Make a Payment

Once your account is linked, you can make a payment. Click on the “Make a Payment” button and select the amount you wish to pay. You can choose to pay the current balance, a specific amount, or set up recurring payments.

Step 5: Choose a Payment Method

The ePay portal accepts various payment methods, including:

• Credit/Debit Card
• Electronic Check (ACH)
• PayPal

Select your preferred payment method and provide the necessary information.

Step 6: Confirm and Submit

Review your payment details carefully before submitting. Once you’re satisfied, click on the “Confirm” button to complete the payment process. You’ll receive an email confirmation once your payment has been processed.

Additional Payment Options

In addition to online payments, you can also pay your Dallas Water Utilities bill through the following methods:

• By Mail: Send your payment along with the bottom portion of your statement to the following address:

City of DallasP.O. Box 075277Dallas, TX 75277-1000

• By Phone: Call the automated telephone system at (214) 651-1441 to make a payment over the phone.

• In Person: Visit Dallas City Hall at 1500 Marilla Street, 2DS, to pay your bill in person.

Payment Assistance

If you’re experiencing financial difficulties, the City of Dallas offers payment assistance programs to help eligible customers. To learn more about these programs, visit the Dallas Water Utilities website at https://dallascityhall.com/departments/waterutilities/pages/how_to_pay.aspx or call (214) 651-1441.

Conclusion

Paying your Dallas Water Utilities bill is now easier than ever with the online payment portal. By following the steps outlined above, you can make secure and convenient payments from anywhere, at any time. Remember to take advantage of the additional payment options and assistance programs available to ensure you stay up-to-date on your utility bills.