Craighead Electric Bill Pay

Pay Your Craighead Electric Bill with Ease: A Comprehensive Guide

Are you looking for a convenient and hassle-free way to pay your Craighead Electric bill? Look no further! This comprehensive guide will provide you with all the information you need to make your payments on time and avoid any late fees.

Online Payment Options

SmartHub

SmartHub is Craighead Electric’s online member portal that offers a range of convenient payment options.

• Login to SmartHub: https://craigheadelectric.smarthub.coop/Login.aspx
• Pay by Credit/Debit Card: Make secure payments directly from your bank account or credit/debit card.
• Auto Pay: Set up automatic payments to avoid missed due dates and late fees.
• Paperless Billing: Opt for paperless billing to receive your statements electronically and reduce paper waste.

Pay Now (No Login Required)

If you don’t want to create a SmartHub account, you can still make a one-time payment without logging in.

• Pay Now Link: https://craigheadelectric.smarthub.coop/ExternalPayment/ExternalPayment.aspx
• Enter Your Account Number: Provide your Craighead Electric account number to initiate the payment process.
• Make Your Payment: Choose your preferred payment method and complete the transaction.

In-Person Payment Options

Craighead Electric Offices

Visit any of the following Craighead Electric offices to make a payment in person:

• Jonesboro: 4314 Stadium Blvd., Jonesboro, AR 72401
• Paragould: 1013 S. Pruett St., Paragould, AR 72450
• Walnut Ridge: 1201 N. Church St., Walnut Ridge, AR 72476

Hours of Operation: Monday-Friday, 8:00 AM – 5:00 PM

Phone Payment Options

Automated Phone System

Call 1-844-937-1640 to make a payment over the phone using your credit or debit card.

Other Payment Options

Mail

Send your payment by mail along with the perforated stub from your bill to:

Craighead Electric Cooperative
P.O. Box 7503
Jonesboro, AR 72403

Drive Thru Drop Boxes

Drop off your payment in person at any of the three Craighead Electric offices after hours. Please include your bill stub and write your account number on your check or money order.

Third-Party Bill Pay Services

You can use bill pay services provided by banks or other financial institutions to pay your Craighead Electric bill. These services print a physical check with your account number and mail it to Craighead Electric’s main office.

Levelized Billing

This option allows you to pay a rolling twelve-month average to make your energy costs more predictable and stable. To be eligible, you must have been a Craighead Electric member for at least 12 months.

PowerMyWay

PowerMyWay is Craighead Electric’s pre-paid metering program. You can add funds to your account at any time and in any amount to keep your balance above zero. If your account reaches zero, you will be automatically disconnected.

Pay by Cash

Make payments at local retailers like CVS, Dollar General, Walmart, and more via Vanilla Direct. Provide your unique barcode found in SmartHub at checkout, make a payment, and receive a receipt. Payment is posted to your account instantly. A $1.50 fee applies.

Payment Kiosk

Make your payment at several conveniently located automated payment kiosks found at major retailers. Simply locate a Pay Site kiosk, select Craighead Electric, enter your name and account number, select your payment type, make your payment, and retrieve your receipt. Payments can be made with cash, check, or card. Note that a transaction fee may apply.

Payment Assistance

If you are experiencing financial hardship, Craighead Electric offers several payment assistance programs:

• Delayed Payment Agreement: Arrange a delayed payment agreement by calling 1-800-794-5012 before the “shut-off date.”
• Extension Request: Request an extension by calling 1-800-794-5012 before the “shut-off date.”
• Sales Tax Exemption: Qualifying low-income residential members with a total household income of $12,000 or less may be exempt from sales tax on the first 500 KWh used each month.

For more information on payment assistance programs, contact the following agencies:

• Crowley’s Ridge Development Council (CRDC): 870-935-8610
• Black River Area Development Corporation (BRAD): 870-892-4547
• North Central Area Development Corporation (NADC): 870-793-5765
• East Arkansas Area on Aging: 800-467-3278
• Salvation Army: 870-932-3785
• American Legion: 870-930-3783
• Department of Human Services: 870-972-1732
• American Red Cross: 870-932-3212
• Mission Outreach- Paragould: 870-236-8080
• Peacan Grove – Paragould: 870-239-8472
• VFW-Paragould: 870-236-6810
• VFW-Jonesboro: 870-932-4611

Conclusion

Paying your Craighead Electric bill is quick and easy with the various payment options available. Whether you prefer online, in-person, phone, or other methods, you can choose the one that best suits your needs. Remember to take advantage of the payment assistance programs if you are experiencing financial difficulties.