For any other questions, feel free to call: Residential Customer Service at (210) 353-2222; Commercial Customer Service at (210) 353-3333; Or send us a question Customer Service Centers · Automatic Payments · Budget Payment Plan (BPP)
https://www.cpsenergy.com/en/customer-support/ways-to-pay-my-bill.html
Pay Your CPS Energy Bill Quickly and Easily: A Comprehensive Guide
Introduction
Paying your utility bills on time is essential for maintaining a comfortable and functional home. If you’re a CPS Energy customer, you have several convenient options to pay your bill and avoid late fees. In this article, we’ll provide a comprehensive guide to CPS Energy bill pay, including the phone number you can call to make a payment.
CPS Energy Bill Pay Phone Number
To pay your CPS Energy bill over the phone, you can call the following number:
- Residential Customers: (877) 257-1172
- Commercial Customers: (855) 290-7615
Other Ways to Pay Your CPS Energy Bill
In addition to paying by phone, you can also pay your CPS Energy bill in the following ways:
- Online: Sign up for Manage My Account to pay online and access other services.
- In Person: Visit one of the CPS Energy Customer Service Centers.
- By Mail: Mail your bill using the pre-addressed return envelope included with your bill.
- Other Payment Locations: Make payments at H-E-B, Woodforest National Bank, Money Box/Speedy Cash, or other retail stores.
Payment Options
CPS Energy accepts the following payment methods:
- ACH/eCheck
- Debit Card
- Credit Card
- Gift Certificate
Convenience Fees
Please note that there is a $2.35 convenience fee assessed by the payment processor when paying by phone or online using a credit card.
Payment Due Date
Your CPS Energy bill is due on the date indicated on your bill. Late payments may result in a late fee.
Auto Pay
To avoid the hassle of remembering to pay your bill each month, you can sign up for Auto Pay. With Auto Pay, your monthly bill balance due will be automatically withdrawn from your bank account.
Budget Payment Plan
If you’re on a tight budget, you can enroll in the Budget Payment Plan. This plan allows you to pay the same monthly amount based on your previous year’s energy charges.
Customer Service
If you have any questions or issues with your energy bill, you can contact CPS Energy Customer Service at:
- Residential Customers: (210) 353-2222
- Commercial Customers: (210) 353-3333
- Email: [email protected]
Conclusion
Paying your CPS Energy bill is quick and easy with the various payment options available. Whether you prefer to pay by phone, online, in person, or by mail, there’s a convenient option for you. Remember to pay your bill on time to avoid late fees and keep your energy service uninterrupted.
FAQ
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