ComEd Phone Number and Contact InfoComEd’s Customer Service (Residential and for Outages) – 1-800-334-7661.For Spanish Customers – 1-800-955-8237.For Business Customers (and for Business Payments) – 1-877-426-6331.Assistance Programs – 1-888-806-2273.Bill Payment – 1-800-588-9477.
https://www.comed.com/MyAccount/MyBillUsage/Pages/PayByMailPhone.aspx
Pay Your ComEd Bill by Phone: A Comprehensive Guide
Introduction
Paying your utility bills on time is crucial to avoid service interruptions and late fees. If you’re a Commonwealth Edison (ComEd) customer, you have several convenient ways to pay your bill, including by phone. This article will provide a step-by-step guide to paying your ComEd bill by phone, along with helpful tips and contact information.
Step-by-Step Guide to Paying Your ComEd Bill by Phone
1. Gather Your Information
Before calling, gather the following information:
- ComEd account number
- Bank account or credit/debit card number
- Phone number associated with your ComEd account
2. Dial the ComEd Bill Payment Number
Call 1-800-588-9477 to reach the ComEd bill payment line. This number is available 24 hours a day, 7 days a week.
3. Follow the Automated Instructions
Once you’re connected, follow the automated instructions to navigate the payment process. You will be prompted to enter your ComEd account number and other relevant information.
4. Choose Your Payment Method
You can pay your bill using either your bank account or a credit/debit card. If paying by bank account, you will need to provide your bank’s routing number.
5. Confirm Your Payment
Once you have entered all the required information, the automated system will confirm your payment. You will be given a confirmation number for your records.
6. Keep Your Confirmation
Make sure to keep your confirmation number as proof of payment.
Tips for Paying Your ComEd Bill by Phone
- Have your ComEd account number and other necessary information readily available before calling.
- If you have multiple ComEd accounts, you can pay them all at once by following the same steps.
- If you encounter any difficulties during the payment process, you can call ComEd’s customer service line for assistance at 1-800-334-7661.
Additional ComEd Bill Payment Options
In addition to paying by phone, ComEd offers several other bill payment options:
- Online: You can pay your bill online through ComEd’s website: https://www.comed.com/MyAccount/MyBillUsage/Pages/PayByMailPhone.aspx
- In-Person: You can pay your bill in person at authorized payment locations. Find a location near you: https://www.comed.com/MyAccount/MyBillUsage/Pages/PayByMailPhone.aspx
- Mail: You can mail a check or money order to the following address: ComEd, P.O. BOX 6111, Carol Stream, IL 60197-6111
Conclusion
Paying your ComEd bill by phone is a quick and convenient way to ensure your account is up to date. By following the steps outlined in this article, you can easily make your payment and avoid any potential late fees or service interruptions. Remember to keep your confirmation number for your records and contact ComEd’s customer service line if you have any questions or need assistance.
FAQ
Can I pay my ComEd bill with a credit card?
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