Cleveland County Water Bill Pay

Are you looking for a convenient and hassle-free way to pay your Cleveland County water bill? Look no further! This comprehensive guide will provide you with all the necessary information and step-by-step instructions to make your payments effortlessly.

Direct Payment Options

Online Payment:

• Website: https://clevelandwater.qpaybill.com/
• Steps:
  • Visit the website and enter your account information.
  • Review your balance and payment instructions.
  • Choose your preferred payment method (eCheck, credit/debit card).
  • Submit your payment securely.

Phone Payment:

• Phone Number: 704-734-9310
• Steps:
  • Call the provided phone number.
  • Follow the automated instructions to make a payment.
  • Have your account number ready.

In-Person Payment:

• Address: 439 Casar Lawndale Road, Lawndale, NC 28090
• Hours: Monday-Friday, 8:00 am to 5:00 pm
• Steps:
  • Visit the Cleveland County Water office during business hours.
  • Bring your payment and remittance slip from your monthly bill.
  • Pay using cash, check, money order, Visa, MasterCard, or Discover.

Additional Payment Options

Bank Draft:

• Steps:
  • Download the Bank Authorization Form from the Cleveland County Water website.
  • Complete the form and include a voided check.
  • Mail the form to the provided address.
  • Your account will be drafted once a month, typically around the 9th.

Pay by Mail:

• Address: PO Box 788, Lawndale, NC 28090
• Steps:
  • Mail your check or money order along with the remittance slip from your monthly bill.
  • Include your Cleveland County water account number on your check.
  • Allow sufficient time for your payment to reach the office before the due date to avoid late fees.

Payment Fees and Convenience Charges

• Bank Draft: No fees
• Pay by Mail: Cost of postage
• Online Payment: 2.65% and a $0.25 convenience fee for Visa, MasterCard, and Discover (American Express not accepted)
• Phone Payment: 2.65% and a $0.25 convenience fee for Visa, MasterCard, and Discover (American Express not accepted)
• In-Person Payment: No fees (except for American Express)

Tips for Timely Payments

• Set up automatic payments through bank draft to avoid missed due dates.
• Pay your bill online or by phone for convenience and faster processing.
• If mailing your payment, allow ample time for delivery.
• Contact Cleveland County Water at (704) 538-9033 with any questions or concerns.

Paying your Cleveland County water bill is now easier than ever with these multiple payment options. Choose the method that best suits your needs and ensure timely payments to avoid any service interruptions or late fees.