City Of Richmond Utility Bill Pay

Pay Your City of Richmond Utility Bill with Ease

Managing your utility bills can be a hassle, but it doesn’t have to be. With the City of Richmond’s online payment system, you can pay your bill quickly and easily, all from the comfort of your own home.

How to Pay Your Bill Online

To pay your City of Richmond utility bill online, you will need your account number and the amount you wish to pay. You can find your account number on your bill or by logging into your online account.

Once you have your account number and payment amount, you can visit the City of Richmond’s online payment portal at https://www.rva.gov/public-utilities/billing. From there, simply follow the instructions on the screen to complete your payment.

Benefits of Paying Your Bill Online

There are many benefits to paying your City of Richmond utility bill online, including:

• Convenience: You can pay your bill anytime, anywhere, without having to worry about mailing a check or visiting a payment center.
• Security: The online payment portal is secure and encrypted, so you can be sure that your personal information is safe.
• Speed: Your payment will be processed immediately, so you don’t have to worry about late fees.
• Paperless: You can view and print your bill online, so you don’t have to keep track of paper statements.

Other Ways to Pay Your Bill

In addition to paying your bill online, you can also pay by mail or in person.

To pay by mail, send your payment to:

City of Richmond Department of Public Utilities
P.O. Box 26560
Richmond, VA 23261

To pay in person, visit the Department of Public Utilities Customer Service Center at:

900 East Broad Street
Richmond, VA 23219

The Customer Service Center is open Monday through Friday from 8:30 AM to 5:00 PM.

Contact Information

If you have any questions about paying your City of Richmond utility bill, please contact the Department of Public Utilities at:

• Phone: (804) 646-7890
• Email: [email protected]