City Of Redding Bill Pay

Pay Your City of Redding Utility Bill Effortlessly

If you reside in Redding, California, and are seeking a convenient and efficient way to pay your utility bills, this comprehensive guide will provide you with all the necessary information. We’ll walk you through the available payment options, step-by-step instructions, and helpful resources to ensure a seamless experience.

Online Payment Options

PayOnline

• Website: https://www.cityofredding.gov/government/departments/utilities/customer_service/pay_my_bill.php
• Benefits:
  • Make one-time payments or set up recurring payments.
  • View your utility bill and usage history.
  • Manage multiple accounts under one user ID.

One Time Payment

• Website: https://myaccount.ci.redding.ca.us/CORSSP/UnauthenticatedPayment.aspx
• Benefits:
  • Pay your bill without creating an account.
  • Enter your account number, last name, and any of the following:
    • Driver’s License Number (Residential Customers)
    • Social Security Number (Residential Customers)
    • Federal Tax ID (Commercial Customers)

Other Payment Methods

By Phone

• Customer Service: 530-339-7200
• Toll-Free: 1-866-267-8845

By Mail

• Address: PO Box 496081, Redding, CA 96049-6081

In-Person

• Location: West Entrance, 3611 Avtech Parkway, Redding, CA 96002

Drop-Box

• Locations:
  • 3611 Avtech Parkway – West Entrance & North Exit
  • 777 Cypress Ave (City Hall) – Circular Driveway

Payment Assistance Programs

If you’re facing financial difficulties and need assistance with your utility bills, the City of Redding offers several programs:

• Budget Bill Program: Provides a levelized monthly payment amount based on your average monthly usage.
• Preferred Due Date: Sets a monthly due date that aligns with your financial situation.
• Third-Party Notification: Allows a third party to be notified when your account is past due.
• AutoPay: Automatically deducts your payment from your checking or savings account on the due date.

Payment Arrangement Programs

In case of unexpected financial setbacks, you may qualify for payment arrangements:

• Payment Arrangement: Contact Customer Service to discuss a payment plan if you have less than three final disconnection notices or returned payments within the past 12 months.
• Amortization: Request a 12-month amortization of your outstanding balance before 5 pm on the next business day following the due date.
• Extension: Request an extension of up to three days beyond the original due date before 5 pm on the next business day following the due date.

Frequently Asked Questions

Q: What is the due date for my utility bill?
A: The due date is typically 20 days after the bill is issued.

Q: What happens if I miss my due date?
A: Late payments may incur penalties and could lead to disconnection of services.

Q: Can I pay my bill over the phone?
A: Yes, you can call Customer Service at 530-339-7200 or 1-866-267-8845.

Q: Where can I find my account number?
A: Your account number is located on your utility bill.

Q: What forms of payment are accepted?
A: Credit/debit cards (Visa, MasterCard, Discover), debit/prepaid cards, checks, and money orders.

Conclusion

Paying your City of Redding utility bill is a straightforward process with various options available to suit your needs. Whether you prefer the convenience of online payments, the ease of phone or in-person payments, or the flexibility of payment assistance programs, the City of Redding has you covered. By staying up-to-date with your payments and utilizing the available resources, you can ensure uninterrupted utility services and maintain a positive financial standing.