City Of Morganton Bill Pay

Are you a resident of Morganton, North Carolina, looking for a convenient way to pay your city bills? Look no further! The City of Morganton has partnered with ElectriCities to offer an online Payment Portal where you can easily manage your accounts and make payments.

Step-by-Step Guide to Paying Your Bill Online

1. Register for an Account:

• Visit the City of Morganton Payment Portal: https://www.morgantonnc.gov/finance/page/city-payment-portal
• Click on “Pay Bills Online / My Utilities” in the top right corner.
• Follow the on-screen instructions to create an account.

2. Add Your Account:

• After registering, log in to your account.
• Click on “Add Account.”
• Select the type of account you want to add (Utilities, Cable, or Tax).
• Enter the appropriate account information.
• Click “Add.”

3. View Account Information:

• Once your account is added, you can view your billing history, usage history, and meter reading history.
• Click on “History” to access this information.

4. Pay Your Bill:

• To make a payment, click on “Pay” beside your account.
• Follow the on-screen instructions to complete the payment process.

Additional Payment Options

1. Pay by Phone:

• Call 1-855-461-9814 (toll-free) to pay your bill over the phone.

2. Pay in Person:

• Visit the Finance Department at Morganton City Hall:
  • Address: 305 E. Union St. Suite A100, Morganton, NC 28655
  • Hours: Monday – Friday, 8:00 am to 5:00 pm

Benefits of Using the Payment Portal

• Convenience: Pay your bills anytime, anywhere with internet access.
• Security: Your personal and financial information is protected by industry-standard encryption.
• Paperless: Reduce paper waste by viewing and paying bills online.
• AutoPay: Set up automatic payments to avoid late fees and ensure timely payments.

Frequently Asked Questions

1. What types of bills can I pay online?

• You can pay utility bills (electric and water), cable bills, and tax bills.

2. Is there a fee for using the Payment Portal?

• No, there is no fee for using the Payment Portal.

3. Can I view my payment history online?

• Yes, you can view your payment history by clicking on “History” in your account.

4. What if I have questions about my bill or payment?

• Contact the Business Office at (828) 438-5245, Monday – Friday, 8:00 am to 5:00 pm.

Paying your City of Morganton bills has never been easier! Take advantage of the convenient Payment Portal today and enjoy the benefits of online bill management.